Restaurant Server - Chicago, United States - Sonesta

Sonesta

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Description Summary
The Server sets the tone for Sonesta's mission of "Wowing" our guests with Amazing Moments.

The role's primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards.

The Server must maintain supplies and follow established cleanliness and sanitation guidelines.

Principle duties and responsibilities (Essential Functions) include:

Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.
Demonstrate complete knowledge of the food and beverage menu.
Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
Periodically checkin with tables to ensure guests' expectations are being met and exceeded.
Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
Complete all closing duties and reports as assigned.
Adhere to established safety and sanitation guidelines.
Adhere to uniform and grooming standards.
Perform other duties or projects as requested by management.

Qualifications and Skills

Excellent organizational skills and attention to detail.
Able to work quickly without compromising quality.
Ability to work with mínimal supervision and maintain a high level of performance.
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Must be able to stand and exert fastpaced mobility for entire shift.
Ability to work cohesively with coworkers as part of a team.
Food handlers and TIPS certificates required.
Previous front facing guest service experience required.
Must read, write and speak the English language fluently.
Experience with computerized cash registers preferred.

Ensure overall guest satisfaction

Additional Job Information/Anticipated

Pay Range

WHO WE ARE

We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed.

Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees including: