Jobs

    Client Care Coordinator - New York, United States - Choice Of New Rochelle In

    Choice Of New Rochelle In
    Choice Of New Rochelle In New York, United States

    3 days ago

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    Description

    Job Description

    Job Description

    Client Care Coordinator

    Full Time

    Bronx, NY

    Responsibilities

    • Provides comprehensive case management services for assigned clients including but not limited to crisis intervention, advocacy, assistance in problem-solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals.
    • Assesses client needs and develops care plans and client objectives to achieve self-sufficiency. Monitor the progress of goals, and adjust care needs accordingly.
    • Conducts field work including but not limited to home visits and escorting clients to appointments.
    • Execute care activities in accordance with client goals and health home acuity rating, minimizing any potential issues with billing and reimbursement to the agency.
    • Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating.
    • Maintains and submits all necessary documentation and reports as required by CHOICE, regulatory, and funding agency policies, procedures, and regulations.
    • Attends staff meetings, training, and supervisory sessions, as required.
    • Develops and maintains relationships with community services and resources.
    • Acting as an advocate develops productive and results-oriented relationships with mission-critical persons at outside organizations, such as (but not limited to): the Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
    • Demonstrate progressive ability to problem solve, advocate, mediate, and handle increasingly complex tasks related to care coordination.
    • Performs all other duties as assigned.

    Qualifications

    • Bachelor's degree required.
    • A valid driver's license and clean driving record are required.
    • Strong interpersonal skills and ability to work as part of a team.
    • Strong computer skills and knowledge of Microsoft Office.
    • Excellent written and verbal communication skills.
    • Familiarity with online chart record databases such as Foothold is a plus.
    • Bi-lingual English/Spanish is a plus.
    • Must be able to interact with persons having mental health issues, periods of instability (i.e., lack of shelter, food, clothing, or support), recently released from an institution (i.e., hospital, prison), limited comprehension, and/or ability to manage through complex scenarios.

    Job Type: Full-time

    Salary: $37, $39,500.00 per year

    Benefits:

    • 401(k) matching
    • Dental Insurance
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Parental leave
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8-hour shift
    • Day shift
    • Monday to Friday

    Ability to commute/relocate:

    • Bronx, NY 10451: Reliably commute or planning to relocate before starting work (Preferred)
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