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Circulation Manager
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Head of Service - Brooklyn Park, MD, United States - Enterprise Community Partners
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Description
Resident Services Coordinator -Temporary @ Brooklyn Park, MD.Time Type:
Full time
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one.
We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves.
Virgin Islands – all to make home and community places of pride, power and belonging.You will collaborate with some of the smartest minds and biggest hearts in our field. And you will find a career home where you're valued and supported in your growth journey.
Participate in the development, organization, and execution of activities associated with Resident Services Department for the purpose of providing programs, activities, and services that improve the quality of life for the Residents of the Community.
This will be a temporary position working at a Senior Property Community at Brookly Park, MD for a minimum of six (6) months.
Identify, plan, market, organize and conduct a variety of resident programs, activities and services.Provide excellent customer service while achieving or exceeding the company's goals and objectives.
Ensure that the resident services offered comply with all company policies and requirements as provided by the Resident Services Coordinator.
Provide general case management (including intake) and referral services to all residents needing such assistance.Implement and execute the Resident Service Plan.
Maintain a directory of dependable and affordable service providers for commonly needed services.
Provide feedback on the effectiveness of resident services programs at the community level to the Resident Services Coordinator along with suggestions for improvement.
Work closely with the Resident Association (where applicable) and individual residents to deliver activities that meet social, health, and recreation needs.
Develop and maintain relationships with appropriate social service agencies and local government agencies in order to create partnerships which support strong resident programming.
Maintain strict adherence to the federal Fair Housing Act, which prohibits "any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make such preference, limitation or discrimination.
"Ensure proper documentation is being maintained at the site in accordance with all applicable requirements of regulatory agencies.
Ability to access all areas of the community.
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance.The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care.
Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits.We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions.
Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Provide assistance to residents who have limited mobility.Leading daily individual or group activities for entertainment to create a better residential community.
Experience, Education, Training and Qualifications
Experience working with special needs populations including seniors, persons with disabilities, and low- income populations.
Proficient working knowledge of and ability to advocate, organize, problem solve, and provide results for the elderly and people with disabilities.
Proficient knowledge of Microsoft Office Suite.The home office for Enterprise Community Development and Enterprise Residential is in Baltimore.
The Resident Service Coordinator will be assigned a primary office location at Greens at Hammond, Brooklyn Park, MD by their respective manager for regular in-person attendance and meetings.
Video conferencing is used almost daily and on multiple occasions within a workday.Every effort will be made to have a work week consist of 40 hours but given the nature of the property management business and its administrative requirements, additional work time will likely be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions; The associate must also have the ability to access all areas of the community without the assistance of an elevator.
While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations, including property locations within or near transitional neighborhoods.
The associate may be required to work extended periods of time at a computer.The employee must be able to work in a fast-paced environment with a demonstrated ability to manage and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate.
The employee is expected to adhere to all company policies, including the code of conduct and conflict of interest, and work to the highest industry professional standards.
Enterprise Residential provides attractive levels of Paid Time Off, which employees are to use, and there are a number of company-paid holidays.
Enterprise Residential supports a positive work-life balance.Qualified applicants for this position will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.