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Laboratory Operations Supervisor
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Marjon Advisors Inc. Harrisburg, United StatesWe have an immediate need for our growing environmental client in Harrisburg, PA. · As the Lab/ Operations Supervisor, you will be responsible for overseeing daily operations of managing and processing radon devices through the analysis process . Also ensuring that reports are de ...
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Operations Supervisor
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Archer Daniels Midland Company Camp Hill, United StatesJob Description · Operations Supervisor (Night Shift) - Camp Hill, PA · ADM Milling - Carbohydrate Solutions · This is a full-time, exempt level position. · Position Summary: · This key operational role is responsible for supervising operations at a high output, dynamic flour ...
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Warehouse/Operations Supervisor|
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Sizewise Rentals LLC Harrisburg, United States** Position Description** · **Warehouse/Operations Supervisor| $40K-$47K/year** City **Harrisburg** We are seeking a Warehouse Operations Supervisor for our Harrisburg site to manage our operations staff. You will manage a team of up to 5 & a fleet of commercial (Non CDL) compan ...
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Computer Operations Supervisor
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Commonwealth of Pennsylvania Harrisburg, United States· THE POSITION · Are you interested in a career leading a team of Operators working in an Enterprise Batch Processing environment? Do you have experience with production Automations and Job Scheduling? The PA Office of Administration has an opening for a Computer Operations Sup ...
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IRA Operations Senior Supervisor
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Ally Harrisburg, United States**General information** · **Ref #** 17372 · **Remote?** No · **Ally and Your Career** · Ally Financial only succeeds when its people do - and thats more than some clich people put on job postings. We live this stuff We see our people as, well, people - with interests, familie ...
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Operations Supervisor
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The Judge Group Camp Hill, United StatesJob Description Operations Supervisor (Night Shift) - Camp Hill, PAADM Milling - Carbohydrate SolutionsThis is a full-time, exempt level position.Position Summary:This key operational role is responsible for supervising operations at a high output, dynamic flour mill in Camp Hill ...
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Operations Supervisor
3 weeks ago
Archer Daniels Midland Company Camp Hill, United StatesJob Description · Operations Supervisor (Night Shift) - Camp Hill, PA · ADM Milling - Carbohydrate Solutions · This is a full-time, exempt level position. · Position Summary: · This key operational role is responsible for supervising operations at a high output, dynamic flour mil ...
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Supply Chain Operations Supervisor
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Foot Locker Camp Hill, United StatesOverview: · The Operations Supervisor is responsible for achieving key organizational goals of the distribution center through the efficient use of staff and systems on a day-to-day operational basis. The Supervisor will have full responsibility for implementing and executing al ...
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Operations supervisor
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Randstad Mechanicsburg, United StatesReady to advance your career with a new job opportunity? Are you an experienced manufacturing and logistics professional with a proven track record as a leader? If so, we're looking for more than just a go-getter, but someone who can be the go-to resource for everyone else on the ...
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Operations supervisor
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Randstad Mechanicsburg, United StatesReady to advance your career with a new job opportunity? Are you an experienced manufacturing and logistics professional with a proven track record as a leader? If so, we're looking for more than just a go-getter, but someone who can be the go-to resource for everyone else on the ...
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Computer Operations Supervisor
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Commonwealth of PA Dauphin County, PA, United States**THE POSITION**: · **DESCRIPTION OF WORK**: · The Computer Operations Supervisor is the manager of the Automations Unit within the Operations Division of the Infrastructure and Economic Development Delivery Center (PennDOT, DCED, PEMA) IED TSO, located in the Commonwealth Keysto ...
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Supply Chain Operations Supervisor
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Foot Locker Camp Hill, United StatesOverview: · The Operations Supervisor is responsible for achieving key organizational goals of the distribution center through the efficient use of staff and systems on a day-to-day operational basis. The Supervisor will have full responsibility for implementing and executing all ...
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Logistics Operations Supervisor
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Packaging Operations Supervisor
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DHL International GmbH Manchester, United StatesPackaging Operations Supervisor 1st Shift 1st shift Hours of Operation - Tuesday - Friday 4:00 AM - 2:00 PM Packaging Operations Supervisor. DHL Supply Chain Contract Packaging provides an in DC packaging solution including primary and secondary pac Operations Supervisor, Packagi ...
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Production Operations Supervisor
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Operations Supervisor
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Operations Supervisor
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Geodis Newville, United StatesOperations Supervisor · Shift/Schedule:Saturday- Monday 4 am- 4:30 pm · The Operations Supervisor is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory level ...
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Operations Supervisor
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Geodis Newville, United StatesOperations SupervisorShift/Schedule:Saturday- Monday 4 am- 4:30 pmThe Operations Supervisor is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory levels, orde ...
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Operations Supervisor-3rd Shift
1 week ago
Comprehensive Logistics York, United StatesBe a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. You're invited to join this company where your contributions fuel the momentum We are a lean company who relies ...
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Operations Supervisor-3rd Shift
1 week ago
Comprehensive Logistics York, United StatesBe a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. You're invited to join this company where your contributions fuel the momentum · We are a lean company who rel ...
Operations Supervisor - Harrisburg, United States - OPS Security Group
1 month ago
Description
Compensation and Benefits3 Medical Plan Choices for full medical coverageOptional Health Savings AccountVisionDental401K with employer matching dollar for dollar match from 1-3%, 50% Employer Match on 4-5%Paid parental leave (4 weeks)120 hours ESSLPaid trainingDefined vertical mobility and promotion opportunityJob Title:
Customer Success ManagerReports to Title: Portfolio ManagerDepartment: Operations FLSA Class: Exempt
Position Type:
Full Time
Travel Required:
Moderate
Job Summary:
In this role, an Customer Success Manager (CSM) will be tasked with building and maintaining long-term relationships with clients and staff.
CSMs will resolve any issues that arise to ensure clients are satisfied with OPS's services.CSM work with clients to establish best practices and standard operating procedures for both Site Security and Front Desk Services.
The CSM will also familiarize themselves with every site assigned and act as a quality assurance representative, scheduling manager, and empower their teams to provide consistency and contingency in account performance.
The CSM will deliver training documents to front-line representative employees including clerical, supervisory, and technical documentation. Additionally, CSMs will be tasked with leading and managing their teams of supervisors and officers.Supervisory Responsibilities:
Oversees performance and conduct of OIC's and front-line staff while working in tandem with the Security Operations Command Center (SOC) with schedule sustainment and compliance
Duties / Responsibilities:
Leadership Responsibilities:
Oversee and manage the security fulfillment and the security teams assigned to your Account Portfolio.
Hold and attend bi-weekly coaching sessions with OIC's. To be scheduled on google calendar, and tracked on appropriate software.
Meeting agendas should be site-specific and mission-oriented. Covering expectations and agreements and setting agendas for town hall discussions.
Hold Monthly town-hall meetings with site teams- working in tandem with the OIC, giving them an opportunity to be heard and your team to add input for overall site operations.
Client Contact Plans:
Clients should be proactively communicated with issues, as they arise, should be addressed in a timely manner, emails should be responded to within the hour of receipt during business hours.
To be scheduled on google calendarMeeting agendas should be logged and follow-up action plans associated with meeting topicality should be sent NLT close of business the same day.
Communication records should be housed in appropriate software.Ownership of Payroll:
Ensure Payroll accuracy by updating timecard and Paid time off (PTO) requests weekly.
Ensure that budgeted hours per payroll period are not exceeded and that the variance is annotated weekly, on the Managers accounting sheet.
Resolve Payroll questions from your teamNotify accounting of all payroll adjustments requiredWhere appropriate, correct any payroll errors by sending documentation to accounting, with missed hours and context for course correction.
Scheduling/ Time and Attendance Ownership:
Rolling 30, schedules due last Monday of every month.
Upkeep in the documentation for all team members, coordinating with applicable departments to ensure compliance in training, reports, and site-specificWorking with SOC, you will maintain a Master Schedule and Roster, to be updated monthly with the current workforce deployed at each site.
Update schedules to reflect site requirements sharing context with schedulers week to week.Collaborates with other Managers, schedulers, and OIC's to implement and deploy staff.
For personal PTO, establish a contingency plan for sustained operations during the absence.
Plan must be submitted in writing to the regional manager prior to submission of the request, and the request should also be in accordance with OPS PTO policy.
Ownership in Training:
Manages the planning, organizing, and conducting with the Officer in Charge (OIC) employee on the job training, (OJT) on various site-specific information, policies, and service fulfillmentWorking with the Training department and Human Resources to ensure timely compliance with Monthly sync meetings.
Manages or performs the administration of scores, and logging results of OJT, site-specific skill assessment, and arranges retraining or other appropriate action for insufficient scores.
Assists with facilitating the delivery of training by reserving and setting up needed training space on-site; scheduling training times with attendees; preparing and distributing training aids such as handouts, and performing other related tasks.
Documentation:
Assists with evaluating and modifying existing or proposed Standard Operating Procedure Manual, (SOPM); suggests and implements suitable changes bi-annually (due close of Q2 and Q4).
Provides weekly reports to Regional Managers on Portfolio performance, during Operations Team meetings.
Visit a site and conduct an audit of all assigned sites prior to the bi-weekly meeting with the property manager/HR to proactively resolve any challenges prior to the client bringing it up during the meeting.
Must be done a minimum of (1) audit a month. Provide documentation in Hubspot.Required Skills / Abilities:
Excellent written and verbal communication skills.
Strong presentation skills.
Adept with a variety of multimedia platforms and methods.
Ability to design and implement effective OJT training.
Extremely proficient with Microsoft Office Suite and related program software.
Flexible schedule requiredAbility to work every site and have the certifications required to perform duties to the portfolio assigned.
Ability to work any and all open shifts to fulfill operational service requirements.
Education and Experience:
High School Diploma or GED equivalent.
At least two years of experience in related fields is highly desired.
At least four years of military, law enforcement or security experience is preferred but not required.
Physical Requirements / Working Conditions:
These are physical and mental requirements of the position as it is typically performed.
Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Ability to work under stress / pressureAbility to lift 25lbsAbility to wear a uniform Prolonged periods of sitting at a desk and working on a computerAbility to pass Physical Agility Test (PAT)Consisting of;Run 100 meters in 66 seconds or less; followed by a 10 min breakPerform 30 push-ups (no time limit) followed by a 30 min breakPerform 26 sit-ups (no time limit)Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
At-Will Employment:
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time.
Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
