Ticket Box Operator - Ocean City, United States - Trimper Rides of Ocean City
Description
**_Hours:
_** Day/Evenings/Weekends
_
FLSA:
_ Part-time Seasonal starting on 4/27/2024 and Full-time Seasonal starting on 6/14/2024
Benefits:
- Work at the beach
- Employee and family passes
- Full season bonuses
- Weekly paychecks
- Paid training
- Staff meals
- Flexible Schedules
Responsibilities:
- Assist customers with purchase decisions
- Resolve customer conflicts with guidance from the supervisor
- Maintain knowledge of items currently available to customers
- Understand and relate purchasing policies to customers
- Collect complete and accurate data from customers
- Provide feedback in regard to customer entertainment preference and purchasing habits
- Follow proper cash handling procedures and reconcile daily transactions
- Maintain a positive attitude and a genuine interest in helping others
- Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner
Skills and Qualifications:
- Attention to detail
- Customer service experience
- Strong written and verbal skills
- Skill using computer software programs including point of sale systems
- Highly motivated selfstarter, a hard worker with a high energy level; a "doer" with a willingness to work handson in assisting customers and staff.
- Knowledge of basic cash handling procedures
- Ability to initiate and build relationships with customers and interact via telephone and in person with customers
- Works well independently and in a group setting, a true team player
- Ability to maintain a high level of poise and professionalism in all circumstances
Physical Requirements:
- Able to lift up to 50lbs.
- Ability to stand, walk, stoop, bend, and reach throughout your shift
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