Call Center Representative - Brooklyn, United States - LaSante Health Center
Description
Responsibilities:
- Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
- Record information accurately into ECW
- Provide assistance and information to enhance patient experience.
- Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
- Assist with additional tasks and projects as directed by supervisor.
Qualifications:
- Verbal communication skills
- Customer service experience
- Active listening skills
- Computer literate
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