Call Center Representative - Brooklyn, United States - LaSante Health Center

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Responsibilities:


  • Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
  • Record information accurately into ECW
  • Provide assistance and information to enhance patient experience.
  • Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
  • Assist with additional tasks and projects as directed by supervisor.

Qualifications:


  • Verbal communication skills
  • Customer service experience
  • Active listening skills
  • Computer literate

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