Jobs
>
El Paso

    Customer Service Representative I - El Paso, United States - Datamark, Inc.

    Datamark, Inc.
    Datamark, Inc. El Paso, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Representative I will be responsible for providing exceptional customer service and support to our clients.

    In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service information. They will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed. The Customer Service Representative I will, at all times, strive to provide a positive customer experience and ensure customer satisfaction.


    Responsibilities
    • Answer incoming customer calls and emails in a professional and courteous manner
    • Provide efficient and accurate assistance to customers, addressing their inquiries, concerns, or requests
    • Document all customer interactions and maintain accurate customer records in the company's CRM system
    • Update account information as needed, ensuring accuracy and completeness
    • Assist in resolving customer complaints or issues, escalating complex cases to the appropriate team members or departments for further investigation
    • Follow up with customers on a timely basis to ensure customer satisfaction and problem resolution
    • Stay up-to-date on company products, services, and policies to provide accurate information to customers

    Requirements

    • High school diploma or equivalent
    • At least 1 year of previous experience of customer service in a call center setting
    • Excellent communication skills, both verbal and written
    • Ability to remain calm and professional in stressful customer situations
    • Strong problem-solving and decision-making skills
    • Good computer literacy and ability to navigate multiple systems simultaneously
    • Familiarity with CRM systems and customer support software
    • Ability to work in a fast-paced and dynamic environment
    • Strong attention to detail and accuracy

    Benefits

    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k, IRA)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Short Term & Long Term Disability
    • Training & Development
    • Wellness Resources
    • WFH possibility based on good performance
    • $14.50/hrly
  • Apex Systems

    Customer Service Representative

    1 week ago

    Apex Systems El Paso, United States

    Apex Systems is looking for Chat Support Specialists LOCAL to El Paso, TX. If you are interested and meet the below qualifications, please apply here · Position: Chat Customer Service Representative · Rate: $15-$17/hr. · Hours: Shifts can vary from 6:30AM- 6PM MST · Duration:4-mo ...

  • Sagility

    Customer Service Representative

    3 weeks ago

    Sagility El Paso, United States

    Customer Service Representative - OutreachJob Code : REQ-006238 · El Paso --> Apply For This Job Share: Job Description · Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer t ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 4421 Montana Ave, El Paso, Texas 79903 Availability - Shift/Days Part time Evening Shift - All Days (ranging from 2pm to 11pm) Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wor ...

  • Circle K

    Customer Service Representative

    2 weeks ago

    Circle K El Paso, United States Full time

    Store : 10567 Rushing Rd, El Paso, Texas 79924 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and t ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 1239 N Zaragoza Rd, El Paso, Texas 79907 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and ...

  • Circle K

    Customer Service Representative

    4 hours ago

    Circle K El Paso, United States Full time

    Store : 11701 Montwood Dr, El Paso, Texas 79936 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 900 E Redd Rd, El Paso, Texas 79912 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to g ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 9950 Gateway Blvd N, El Paso, Texas 79924 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment an ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 11302 Montana Ave, El Paso, Texas 79936 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 10840 Dyer Street, El Paso, Texas 79934 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and ...

  • Circle K

    Customer Service Representative

    2 weeks ago

    Circle K El Paso, United States Full time

    Store : 10100 Montana Ave, El Paso, Texas 79925 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and ...

  • Apex Systems

    Customer Service Representative

    1 week ago

    Apex Systems El Paso, United States

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · If interested please contact Teresa Hohman a ...

  • Apex Systems

    Customer Service Representative

    1 week ago

    Apex Systems El Paso, United States

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Chat Support Associate · Location ...

  • Apex Systems

    Customer Service Representative

    1 week ago

    Apex Systems El Paso, United States

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Chat Support Associate · Location ...

  • Apex Systems

    Customer Service Representative

    1 week ago

    Apex Systems El Paso, United States

    Our client is looking for CSR's with specific chat support experience · Position: Chat Support Associate · Location: El Paso, TX - hybrid position (will be required to work onsite 3-4 days/week) · Estimated Duration: The client approximates that this project may last up to 4 mon ...

  • Sumitomo Electric Industries

    Customer Service Representative

    3 weeks ago

    Sumitomo Electric Industries El Paso, United States

    Basic Duties: - Create spreadsheets to track important customer information and orders. - Transfer data from customers' websites, spreadsheets, etc. to the system. - Organize existing data in a spreadsheet. - Verify outdated data and make any necessa Customer Service Representati ...

  • Circle K Stores, Inc.

    Customer Service Representative

    2 weeks ago

    Circle K Stores, Inc. El Paso, United States

    Store : 10100 Montana Ave, El Paso, Texas 79925 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Cust ...

  • UniFirst

    Customer Service Representative

    23 hours ago

    UniFirst El Paso, United States

    **Customer Service Representative - UniFirst** · **Location:** · El Paso, Texas **Job ID** · As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment ser ...

  • New Office in El Paso

    Customer Service Representative

    13 hours ago

    New Office in El Paso El Paso, United States

    The Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, g ...

  • Edfinancial Services LLC

    Customer Service Representative

    2 weeks ago

    Edfinancial Services LLC El Paso, United States

    Job Description · Job DescriptionDescription:Edfinancial Services of El PasoTX is looking to hire 5-7 full-time Bilingual Customer Service Representatives. Are you a customer service rockstar who is ready to make a big impact in helping customers through the student loan process? ...