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    Customer Service Representative - El Paso, United States - Apex Systems

    Apex Systems background
    Technology / Internet
    Description

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

    Position: Chat Support Associate

    Location: El Paso, TX

    Onsite Expectations: 4 days onsite for training (usually 5-8 weeks) and then transition to 3 days onsite (Tuesday - Thursday)

    Estimated Duration: The client approximates that this project may last up to 4 months. However, there is no guarantee of employment for any length of time.

    Pay Rate Range: $16/hr.

    • Day to Day Responsibilities/Skills;
    • chat support experience is required
    • Call center experience is needed
    • Multitasking- multiple applications at one time (several screens opened at one time)
    • 90% chat 10% phone/email support
    • Really strong documentation skills (written)
    • Someone comfortable with change, they are changing/upgrading systems
    • Education: Candidates must have a High School Diploma or GED equivalent.

    *Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

    • Health
    • Dental
    • Vision
    • Life Insurance; Short Term Disability
    • Hospitalization Coverage
    • Direct Deposit
    • Weekly Pay Periods
    • Training and Development Programs
    • 401k
    • Referral Program


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