AI Architect Contact Center - Seattle

The Contact Center Representative serves as the first point of contact for patients, · providers, and community members ensuring seamless communication. · This role involves handling inbound and outbound communication with professionalism, · and empathy while managing high-volume ...

The Contact Center Representative serves as the first point of contact for patients, providers and community members ensuring seamless communication and exceptional service delivery. · ...

We are seeking an experienced Solutions Architect / AI Architect specializing in Contact Center implementations with strong expertise in Genesys platforms and Agentic AI solutions. · ...

We're seeking an experienced Contact Center Supervisor to lead our team of customer service representatives. · ...

This leader will lead teams of customer service representatives in providing world-class customer service for both SPU and Seattle City Light (SCL) customers. · The Contact Center Supervisor will manage performance metrics, ensure reliable attendance among team members, deliver o ...

We are seeking an experienced Solutions Architect / AI Architect specializing in Contact Center implementations with strong expertise in Genesys platforms and Agentic AI solutions. · ...

+This position requires a Contact Center Supervisor I who can thrive in a fast-paced environment utilizing critical thinking and leadership abilities. · ...

Amazon Connect Contact Center Engineer responsible for designing developing and deploying cloud-based contact center solutions with strong focus on call flow configuration AWS integrations automation analytics troubleshooting and ensuring secure scalable customer experience platf ...

The Patient Contact Center Representative (CCR) II provides excellent customer service and patient engagement to low-income and underserved populations in a virtual call center setting. · Conduct detailed and accurate chart reviews to extract relevant clinical information necessa ...

The Patient Contact Center Representative (CCR) II provides excellent customer service and patient engagement to low-income and underserved populations in a virtual call center setting. · Conduct detailed and accurate chart reviews to extract relevant clinical information necessa ...

We are seeking talented Contact Center AI Automation Analysts to join our team and drive our contact center operational excellence and automation initiatives.The Contact Center AI & Machine Learning Automation Analyst will play a pivotal role in transforming our sales, service an ...

Lensa partners with DirectEmployers to promote this job for PwC. · At PwC our people in data analytics focus on leveraging data to drive insights. · ...

Lidera la transformación del centro de contacto con últimas tecnologías como AI/GenAI para mejorar los resultados comerciales. · ...

The Patient Contact Center Representative (CCR) II provides excellent customer service and patient engagement to low-income and underserved populations in a virtual call center setting. · Conduct detailed and accurate chart reviews to extract relevant clinical information necessa ...

Amazon Connect Contact Center Engineer responsible for designing developing and deploying cloud-based contact center solutions. · ...

Design develop and deploy Amazon Connect contact center solutions. Configure and customize call flows IVRs routing profiles queues and agent hierarchies. · ...

Seattle Public Utilities' Customer Care Division is looking for three (3) energetic and community-driven Contact Center Representatives (Utility Account Representative Trainees) to join our Joint Utility Contact Center. · ...

Do you want to be part of a dynamic team that makes a real difference in your community? Do you love being the first point of contact for a bustling city? · Seattle Public Utilities' Customer Care Division is looking for three (3) energetic and community-driven Contact Center Rep ...

We are seeking a highly skilled GCP System Engineer to manage the operational stability configuration and deep-level integration of the Google Contact Center AI CCAI platform and its related ecosystem. · Configure test and maintain the end-to-end call setup process within the Goo ...

We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. · 12+ years of hands-on experience in a System Engineering or CTI/Telephon ...