Contact Center Utility Account Representative, Trainee - Seattle, WA

Only for registered members Seattle, WA, United States

1 month ago

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Job summary

Do you want to be part of a dynamic team that makes a real difference in your community? Do you love being the first point of contact for a bustling city?
Seattle Public Utilities' Customer Care Division is looking for three (3) energetic and community-driven Contact Center Representatives (Utility Account Representative Trainees) to join our Joint Utility Contact Center.

Responsibilities

  • Maintain a respectful and professional demeanor to customers,
  • Receive and respond to service and billing inquiries from residential
    & commercial utility customers regarding water sewer drainage solid waste & electric services by telephone in-person &
    & through written correspondence in timely manner with minimum customer effort,

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