- Provide first-level contact for applications, laptops and desktop support including troubleshooting hardware and software issues
- Resolve daily technical issues reported by end users in the companies in America
- Work closely with HR on onboarding and off-boarding of employees by provisioning new user accounts, proper access to specific systems, providing/collecting devices and also account removals
- Troubleshoot problems with laptops, desktops, and perform hardware replacements or upgrades as needed
- Provide technical support for operating systems, Microsoft Office applications, email and other applications used by employees within the companies in America
- Manage IT vendor negotiations for efficient hardware and software procurement
- Provide training on new and existing applications as required
- Create how-to documentation to assist people with various computer tasks
- Manage user accounts and permissions
- Assist with or lead Helpdesk initiatives
- Monitor and assist with IT security management
- Implement and deploy new equipment as required and conduct ongoing maintenance of IT assetsMinimum Qualifications:
- Diploma or degree in Computer Science or equivalent experience
- Minimum of 3 years' experience in a Helpdesk support environment with customer service
- Excellent troubleshooting skills cross multi environment
- Good working knowledge of macOS, DNS, O365, Google Workspace, networking, VPN, video conferencing systems
- Ability to provide remote support and work flexible hours as needed
- Skilled in conduct research into a wide range of computing issues as required
- Proficient verbal and written communication skills
- Strong customer service skills and professionalism with the ability to deal effectively with all levels of clients (internal or external)
- Self-starter comfortable with working in a fast-paced environment
- Detail-oriented, meticulous
- Adept in multitasking and time management
- High level of accountability and ability to effectively prioritize tasks
- Experience working with ticketing softwareBonus points for:
- Experience with tools such as Kandji, NinjaOne, InTune an asset
- Experience with identity providers such as Okta, Auth0, or other
- Powershell, Bash and Python scripting an asset
- ITIL, A+, Network +, Linux certifications an asset
- Korean language proficiency an asset
WEBTOON is owned by South Korea's internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world's largest digital comics platform, with Wattpad, the world's leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.
Join us and work with some of the biggest artists, IP, and fandoms in comics
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Junior IT Administrator
2 weeks ago
Wattpad Los Angeles, United States Full timeAs the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company's storytelling technology all ...
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Junior System Administrator
3 weeks ago
Bowman Williams Los Angeles, United StatesJunior System Administrator (MSP) · Junior System Administrator (MSP) Overview: · We are a Cloud and Managed Services Provider supporting small to large sized businesses in the Los Angeles area. We're passionate about with designing, implementing, managing and supporting our cus ...
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Bowman Williams West Hollywood, United States Full timeWest Hollywood, CA · $60,000 - $75,000 · About · Junior Systems Administrator – IT Managed Services · As one of the top growing I.T. services provider and consulting firms in the area, we are expanding the technical team to support clients in our flagship support program. We are ...
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Junior System Administrator
2 weeks ago
Veros Software Santa Ana, United StatesAbout the Company: · Headquartered in Santa Ana, California, Veros ) is a growing technology company that develops, operates, and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent perso ...
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Junior System Administrator
3 days ago
Veros Software Santa Ana, United StatesAbout the Company: · Headquartered in Santa Ana, California, Veros ) is a growing technology company that develops, operates, and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent perso ...
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Junior System Administrator
3 weeks ago
Veros Software Santa Ana, United StatesAbout the Company: · Headquartered in Santa Ana, California, Veros ) is a growing technology company that develops, operates, and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent perso ...
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Junior System Administrator
3 weeks ago
Veros Software Santa Ana, United StatesAbout the Company: · Headquartered in Santa Ana, California, Veros ) is a growing technology company that develops, operates, and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent perso ...
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System Specialist
1 week ago
Insight Global Los Angeles, United StatesTHIS IS A JUNIOR ROLE, IDEALLY LOOKING FOR CANDIDATES WHO HAVE PREVIOUS CODING/SOFTWARE EXPERIENCE · A nationwide non-profit organization dedicated to supporting housing for families seeking medical care for children far from home is looking for an Application Systems Analyst tha ...
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Job Captain
2 weeks ago
IA Interior Architects Los Angeles, United StatesOur team members are collaborative, creative, professional, expert and entrepreneurial. Joining our team requires skill, daring, leadership, teaming, humor and a love of interiors. We are presently searching for a Job Captain for our Los Angeles office. The Job Captain, while wor ...
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Junior Account Representative
3 days ago
Think Tell Junction Los Angeles, United StatesJoin Our Team as a Junior Account Representative at Think Tell Junction · Think Tell Junction is seeking a motivated Junior Account Representative to join our vibrant team in Los Angeles, CA. · This role offers an excellent opportunity for a driven individual to develop their car ...
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Sr Financial Analyst
4 weeks ago
Amerit Consulting Los Angeles, United StatesOur client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Sr Financial Analyst · _______________________________________________ · NOTE- THIS IS AN ONSITE ROLE & ONLY ...
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IT Financial Analyst II
2 weeks ago
Keck Medicine of USC Los Angeles, United States Full time· Under the direction of the Sr. Finance Manager, completes operational budget and financial analysis to determine opportunities for cost savings, appropriate pacing of initiative spending and proactive cash flow predictions for the senior financial administration of the health ...
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administrative assistant i
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State of California Los Angeles County, United StatesJob Posting: Administrative Assistant I - California State Prison - Los Angeles County · California Correctional Health Care Services · JC Administrative Assistant I - California State Prison - Los Angeles County · ADMINISTRATIVE ASSISTANT I $4, $5,916.00 per Month · Final F ...
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nCino DevOps Engineer
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ADAMS & MARTIN GROUP Los Angeles, United States Full timeJob Description · AMLaw 100 firm has an immediate need for a Junior Legal Assistant to support their growing Intellectual Property group in West Los Angeles. The Legal Assistant will provide administrative support to a team of attorneys and paralegals and must have superb organi ...
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Senior Associate, Paid Social
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Senior Full Stack Software Engineer
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Orthopedic Technologist II
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Kaiser Permanente Los Angeles, United States: Job Summary: · Under administrative supervision by the Department Administrator and under direct dinical supervision by the department physicians and advanced practice providers, assists the physician/provider with all routine and advanced orthopedic and orthopedic surgical pro ...
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Senior Programming Manager
1 week ago
Los Angeles Philharmonic Association Los Angeles, United StatesPosition: Senior Programming Manager · Department: Programming (Formerly known as Presentations) · FLSA STATUS: Exempt · Salary: $100,000-$125,000 · Position Summary: · Under the supervision of the Vice President of Programming, this position is responsible for programming an ...
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Loan Officer II
2 weeks ago
Bank of Hope Los Angeles, United States Full timeKeep abreast of industry changes, local economic, financial and legislative events which may have an impact on commercial lending activities. · Analyze cash flow, liquidity, profitability, leverage and other financial ratios and be able to come to various conclusions, including e ...
Junior IT Administrator - Los Angeles, California, United States - WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
Description
As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company's storytelling technology allows anyone to become a creator and build a global audience for their stories.
With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there's something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON's passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world's biggest entertainment brands.
The Junior IT Administrator is responsible for providing assistance to users and ensuring the seamless functioning and management of IT systems, assets, infrastructure and software applications. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent customer service skills.
Essential Duties: