Administrative Assistant, Athol - Clinical & Support Options

Mark Lane

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Mark Lane

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Description
CSO is looking for an Administrative Assistant for our clinic in Athol.


Gain valuable experience as you work with our dynamic and professional clinical team The Administrative Assistant is responsible for general reception, clerical and billing duties.

This position is part-time, evenings Monday-Friday from 4pm-8pm.


Responsibilities

  • Provide overall administrative and program support including dissemination of program materials and maintaining stock of forms, marketing and program calendar materials.
  • File all information using proper office procedures, and maintain an organized office and reception area.
  • Answer incoming phone calls, direct caller or document to appropriate staff
  • Ensure proper staff person or department is notified in a timely manner upon a visitor's arrival and monitor to ensure visitor receives a response.
  • Respond to customer service issues, follow up customer service issues, and ensure customer issues are professionally resolved in a timely manner.
  • Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines; ensure neat, accurate, and timely records in accordance with agency policies and procedures along with all regulatory bodies.
  • Update monthly newsletter and marketing materials including flyers and monthly calendar.
  • Support Director in the management of purchase requests, check requests, and petty cash reconciliation.

Qualifications

Benefits


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays).

Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life.

We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.


Our Agency
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts.

From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities.

We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.


Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.

EOE/AA

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