Desktop Services Technician I - Marina del Rey, United States - CEDARS-SINAI
Description
Grow your career at Cedars-Sinai
The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies.
Cedars-Sinai has once again solidified its position as a global healthcare technology leader, receiving top accolades in not one but two prestigious surveys.
Why work here?
Cedars-Sinai placed in the top 20 on _Newsweek_'s "World's Best Smart Hospitals 2024" list, which highlights hospitals that have excelled in the utilization of electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics.
Cedars-Sinai netted high scores across multiple domains and particularly excelled in the areas of infrastructure, interoperability, and population health innovation.
What will you be doing in this role:
- Responsible for following Standard Operating Procedures (SOPs) while providing deskside support services to Cedars-Sinai end-users.
- Develops comprehensive work plans and analyzes user requirements in a rapidly changing technology environment.
- Maintains online and hardcopy technical documentation related to Incident/Request Management and/or project support in an accurate and timely manner.
- Works closely with the EIS Technology Engineering Group and LAN Administrators to maintain the integrity of the CSHS network while implementing new projects.
- Participates in product evaluations to ensure hardware equipment and software are compatible, remains current with industry trends and technology advances, and attends training and educational seminars as assigned.
- Maintains a high level of work completion while maintaining consistent quality ratings via surveys.
- Handles assignments at different locations throughout Los Angeles.
- Driving between locations is a routine requirement.
Qualifications:
Experience Requirements:
Educational/License Requirements:
High School Diploma or GED.
CA Driver's License.
Req ID : 1655
Working Title :
Desktop Services Technician I - Onsite
Department :
Strategic Partnerships
Business Entity :
Cedars-Sinai Medical Center
Job Category :
Information Technology
Job Specialty :
IT Help Desk/Desktop Support
Overtime Status :
NONEXEMPT
Primary Shift :
Day
Shift Duration : 8 hour
Base Pay :
$ $37.26
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