- Protect and insure the stability of the operational system(s) as well as maintain the integrity of the data they contain.
- Assess issues and impacts associated with applications support and business processes.
- Work independently on escalated issues.
- Conduct application testing (UAT and validation) and provide database management support as needed.
- Create and maintain documentation as necessary for operational and security audits.
- Manage L&C system support inbox
- Complete special projects and manage projects as assigned.
- Work with Corporate apps support to resolve tickets related to Village Systems etc.
- Work with System developers and Sr. BA to investigate/resolve issues with data flow
- Help identify new technology solutions and support process changes to drive Continuous Improvement
- Complete all ancillary reports, dashboards and assigned projects within established timeframes
- Maintain confidentiality of all company and personal information in accordance with DaVita policies
- Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
- Other duties and responsibilities, as assigned, including, but not limited to:
- Attend team meetings, phone conferences, and training, as needed
- Participate in company meetings and conference calls, as required
- Assist with coverage during staffing shortages and leaves of absence
- Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
- Bachelor's degree preferred - progressively demonstrated responsible work experience in related area may be substituted in lieu of degree.
- Experience in the following areas is considered relevant and essential
- Project management/coordination
- Salesforce dashboards and basic administration / Tableau
- Query based logic and design (SQL, VBA, etc.)
- Healthcare Regulatory Field - desired
- Excellent computer skills and proficiency in MS Word, Excel, Outlook and Access (or other web-based database programs) required; Proficient knowledge of PowerPoint desired
- Proven cross functional team building and coordination
- Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
- Excellent written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
- Demonstrated ability to work well with cross-functional groups and external customers
- Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
- Approachable and open
- Demonstrated professionalism/courtesy in responding to phone calls and emails
- Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment
- Willingness to assist teammates through training and mentoring in order to achieve departmental goals
- Demonstrated time management skills and ability to work independently, handle multiple priorities concurrently with shifting time frames, and meet deadlines; self-starter with high degree of initiative, urgency, and follow through
- Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem solving skills
- Demonstrated ability to regularly evaluate the current state of the application, identifying aspects which could be improved and recommend changes in order to facilitate improvements
- Demonstrated ability to present and document work according to standards required
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
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Analyst, Licensure - Brentwood, United States - DaVita
Description
5200 VIRGINIA WAY, Brentwood, Tennessee, , United States of America
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply.
Our people make all the difference in our success.
Would you like to work for a company with Core Values such as TEAM and FUN? Then DaVita is what you are looking for We are currently seeking a SUPERSTAR to join our Village as an Analyst, Licensure & Certification
The Licensing and Certification (L&C) Data Support Analyst is responsible for insuring stability of the operational system(s) as well as maintain the integrity of the data within the Licensure and Certification team. This role accomplishes this by analyzing system data from users within the department, leverage reporting tools to drive visibility and the oversight of data transfers/integrity.
Essential Duties and Responsibilities:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
