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    Clinical Support Specialist - San Antonio, United States - Medix

    Medix
    Medix San Antonio, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Our pharmacy-based client is looking for a Certified Medical Assistant that is interested in a change of pace. This is a remote position that allows you to work atop of your license and provide critical support to patients and providers with complex health situations. Are you passionate about improving patients' lives? Join our Clinical Care team As a valued team member, you will utilize our software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services.

    Location: REMOTE

    Pay: $19-22/hr depending on experience

    Schedule: Varies per Health Plan. Schedule Examples below.

    • 9:00/9:30am-6:00/6:30pm Pacific
    • 6:00/6:30am-2:30/3:00pm Pacific

    Requirements:

    • MUST be bilingual (English and Spanish) & be able to pass fluency test.
    • Medical Assistant Certification (must have proof of national certification)

    What You'll be Doing:

    • Engaging patients over the phone to deliver our services on behalf of their health plan, including explaining clinical programs and benefits
    • Identifying potential medication-related and health-related issues and escalating them to the pharmacist
    • Obtaining provider contact information to facilitate the delivery of clinical interventions
    • Obtaining patient information required for clinical interventions
    • Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally
    • Accurate record keeping in software platform
    • Participating in process improvement meetings and team meetings to optimize workflows
    • Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns
    • Scheduling patients for telephonic or video conference appointments with clinical pharmacists
    • Assisting with obtaining referrals and authorizations
    • Undertaking other assigned projects

    Hiring Company Overview:

    • Based in San Francisco, our client is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Focus on medication adherence.

    Apply today

    Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

    Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

    Company Description

    Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r
    \r
    Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
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