Community Health Worker - Lowell, United States - LOWELL COMMUNITY HEALTH CENTER

LOWELL COMMUNITY HEALTH CENTER

Verified Company

Lowell, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

/ OVERVIEW:

Lowell Community Health Center strives to advance health equity, improve health outcomes, and promote well-being of our patients by addressing health-related social needs, systems navigation, and care coordination as standard of care.

Our vision is to create a just and healthy community where each individual lives a healthy life with dignity and respect, free from discrimination and racism.

Community Health Workers (CHWs) are trusted members of the community who help patients improve access and coordinate their health care. CHWs encourage behaviors that promote wellness and health of the individuals and communities they serve, and provide a link between the community, health educators, and other healthcare and social service professionals. CHWs have a close understanding of the communities they serve and are therefore able to act as liaisons between at-risk individuals and the health/social services available to them.

Outreach is an effort taken by individuals and/or groups to connect ideas or practices to specific groups of people. It is an act of extending services and/or assistance beyond day-to-day offerings, raising awareness, advocating, building capacity, training, building strategic partnerships and collaborations for patient and community benefit.

KEY FUNCTIONS/RESPONSIBILITIES:

Assist patients with navigating health care and social service systems.
Responsible for establishing and maintaining trusting relationships in the community, with patients and their families while providing general support and encouragement.
Provide ongoing followup, basic motivational interviewing, and goal setting with patients/families.
Conduct intake interviews with patients, including enrolling and/or referring patients into primary care and other programs.
Ability to perform health education and outreach on various topics in a variety of settings.
Connect with community members via multiple avenues such as faithbased organizations, community organizations and other outreach locations.
Motivate patients to be active, engaged participants in their health.
Provide referrals for services to community agencies and programs as appropriate.
Effectively communicate the mission of Lowell Community Health Center.
Knowledgeable about appropriate community resources that meet the needs of the community.
Identify available communitybased resources and actively manage appropriate access, engagement, followup, and coordination of services.
Educate patients on basic Social Determinants of Health (SDOH) (e.g., transportation, food, clothing, shelter, income, utilities).
Participate in health fairs and other outreach and promotional events as requested.
Maintain accurate documentation of work and prepare appropriate records.
Contribute to a positive experience for patients and families, providers of care, and communitybased social service organizations.
Perform all job functions in compliance with applicable federal, state, local ad company policies and procedures. Knowledge of HIPAA policies, procedures, and laws
Participate in staff meetings.
Other duties as assigned.

SKILLS/ABILITIES/COMPETENCIES REQUIRED

Demonstrated ability to work effectively to provide advocacy for racially and ethnically diverse populations and communities. Strong commitment to racial, social justice and health equity
Demonstrated success in working independently and as part of a multidisciplinary team including communicating and working with Providers, Nurses, Social Workers, and other health care teams.
Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint) and online workbased communication platforms
Wellorganized, detailoriented, with the ability to multitask in a demanding and constantly changing environment.
A strong commitment to serving the underserved and vulnerable populations of the local community.
Strong interpersonal communication skills including demonstrating active listening skills, empathy, and respect.
Ability to build rapport and trust with community members and agencies; navigate the health care system and advocate for self and others.
Experience in community work, understanding of basic public health education concepts in health care strongly recommended.
Creativity, flexibility, sound judgment, ability to take initiative and work well within a team.
Excellent time management and organizational skills.
Demonstrated ability to work both independently and collaboratively.
Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients.
Positive attitude, ability to show empathy and compassion.
Proficiency/mastery in written and verbal English language
Compliance with all Lowell CHC HR Policies and Procedures related to job title.
Proficiency/mastery of CHW core competencies in providing supportive nonclinical interventions.

**EXPERIE