Service Supervisor - Houston, United States - Mustang Cat
Description
We are hiring a Service Supervisor in Houston, Texas, to manage, supervise, and perform day-to-day operations of the Largebore Engine Rebuild Center.
Service Supervisor Benefits:
- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits to include: Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time, Holidays
Service Supervisor Responsibilities:
- Supervise daytoday operations of teams
- Ensure production deadlines are met
- Monitor shop expenses and technician overtime
- Perform monthly safety meetings and inspections
- Oversee warranty repairs
- Open, edit, review, and invoice service work orders
- Complete employee performance reviews
- Address customer issues, concerns, and disputes
- Communicate with Product Support Sales Reps and customers regarding status of repairs
- Represent Mustang Cat in a professional manner in and away from the office
Service Supervisor Position Requirements:
- Bachelor's degree in Ag Systems Management, Business, mechanical or other related field or tenured work experience in field
- Will consider equivalent work experience in lieu of educational requirements
- Demonstrated ability to positively lead a team
- Ability to manage time and priorities appropriately
- Experience with SIS
- Strong Computer skills
- Positive, outgoing personality with the ability to maintain good working relationships
- Ability to think on your feet, manage multiple tasks, and work efficiently in a fastpaced environment
Strongly Preferred Experience:
- At least 2 years' experience in a supervisory role
- Knowledge of Cat Systems
Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more.
EOE/Minorities/Females/Vet/Disability
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