Medication Adherence Specialist I - Chicago, United States - Oak Street Health

Oak Street Health

Verified Company

Chicago, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Company:
Oak Street Health

Title:
Medication Adherence Specialist I

Role Description
The Medication Adherence Specialist I will act as a liaison between the patient, provider and pharmacist. This role must be carried out delicately by someone who has incredible customer service skills, and excellent phone etiquette. Exercising empathy with our patients is of utmost importance while speaking to them over the phone. Our pharmacy technicians make outbound medication adherence calls to patients and pharmacies to ensure optimal medication adherence.

Core Responsibilities:

Contacts patients and assists/reminds them in obtaining refills on their medications from their respective pharmacy, whether it be retail, independent or mail order pharmacy.
Coordinates with care teams if they identify barriers preventing patients from receiving their refills.
Works to ensure our patients have a seamless experience and first call resolution
Other duties and projects as assigned/required

The Medication Adherence Specialist I has no direct reports and reports directly to the Supervisor, Medication Adherence.

What we're looking for

Minimum 1 year retail pharmacy experience required
Active Pharmacy Technician License in the state you reside required
Certified Pharmacy Technician (CPhT) certification required
High school diploma required
Bilingual Spanish a plus but not required (medical Spanish is a plus)
Strong working knowledge of MS Office and Google documents/spreadsheets.
US work authorization
Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.

Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services.

We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits:

Missionfocused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.