Bdc Representative - Highland Park, United States - McGrath Arlington Kia

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Job Summary

MCGRATH ARLINGTON KIA is seeking an EXPERIENCED, qualified BDC representative to help grow our BDC. We are looking for a long term, goal oriented individual with a strong history of performance in this position. This department handles 100% of all incoming Internet Leads into the dealership.


Responsibilities and Duties

  • Answer all incoming phone calls according to script and schedule a sales appointment.
  • Make several outbound calls per day.
  • Log all Customercomments.
  • Schedule followup contact if no appointment is made.
  • Contact Customers using scripts to schedule appointments for sales.
  • Contact Customers based on current marketing initiatives.
  • Respond to Customer websiterequests.
  • Notify necessary departments when an appointment is scheduled.
  • Ability to meet or exceed monthly goals.

Qualifications and Skills

  • Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.
  • Working PC knowledge & the ability to navigate the internet is required.
  • Ability to multitask in a fastpaced environment.
  • Professional work ethic.
  • Customer service skills.
  • Good time management skills.
  • Outstanding communication skills.

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