- Greet visitors and provide them with superior customer service
- Answer incoming calls and take messages
- Maintain a neat and organized front desk area
- Schedule appointments for customers
- Collect payments from customers
- Issue visitor passes and maintain visitor log
- Update customer information in the system
- Assist in answering customers' inquiries
- Provide general administrative and clerical support
- Monitor office supplies and order new items
- Ensure compliance with all applicable regulations and laws
- Assist with other duties as assigned
- Provide excellent customer service to all guests
- Greet guests in a friendly and professional manner
- Register guests and assign rooms
- Answer inquiries regarding hotel services and registration procedures
- Handle cash, credit, or debit card transactions with accuracy
- Sort, organize, and distribute mail, messages, and packages
- Answer incoming calls and direct them to the appropriate departments
- Keep records of room availability, rates, and occupied rooms
- Maintain the cleanliness of the lobby area and front desk
- Balance the daily transactions and complete the daily reports
- Ensure the accuracy of guest bills and provide customer service during check-out
- Perform other duties as assigned
-
Guest Service Agent
2 weeks ago
Limited by Marriott Charleston Historic Charleston, United StatesJob Description · Job DescriptionJob Responsibilities · The Guest Service Agent is responsible for front desk responsibilities at the hotel. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibil ...
-
Customer Service Agent
3 days ago
Allstate Insurance Agency - Rhonda Myers Charleston, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Opportunity for advancement · Paid time off · Training & development · Job description · Our sales agents need help We are looking for an energetic and passionate person to join our agency ...
-
Guest Service Agent
3 weeks ago
Hilton Hotels & Resorts Mt. Pleasant, United StatesAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Suite, ...
-
TEMPORARY Guest Service Agent
2 weeks ago
Hilton Hotels & Resorts Mt. Pleasant, United StatesAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, ...
-
Guest Service Agent
4 days ago
Lowcountry Hotels North Charleston, United StatesJob Description · Job DescriptionHoliday Inn Express & Suites Charleston Airport Convention Center are seeking individuals to join an outstanding team. Potential Candidates must be a energetic, warm, upbeat, outgoing, and have the willingness to provide the best guest service. · ...
-
Member Services Agent
3 weeks ago
Southern Scripts Mount Pleasant, United StatesJob Description · Member Services Agent · We wanted a PBM that worked better... so we created one. · Liviniti, the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to en ...
-
Member Services Agent
3 weeks ago
Southern Scripts Mt Pleasant, SC, United States· Member Services Agent · We wanted a PBM that worked better... so we created one. · Liviniti, the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employ ...
-
Guest Services Agent
15 hours ago
Avocet Hospitality Group Folly Beach, United StatesJob Description · Job DescriptionDo you want to work at an island escape with 24/7 ocean views, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach team. · Compensation: $ ...
-
TEMPORARY Guest Service Agent
4 weeks ago
Hilton Mt Pleasant, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Guest Services Agent, you would be resp ...
-
guest services senior agent
2 weeks ago
Compass Group Mt Pleasant, United States Full timeGUEST SERVICES SENIOR AGENT (FULL TIME)Click Here to Apply OnlineJob Description Location: Central Michigan UniversityWe are hiring immediately for one GUEST SERVICES SENIOR AGENT position.Address: 103 East Preston, Mount Pleasant, MI 48858 Note: online applications accepted only ...
-
Guest Services Agent
2 weeks ago
Avocet Hospitality Group Folly Beach, United StatesJob Description · Job DescriptionDo you want to work at an island escape with 24/7 ocean views, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach team. · Compensation: $ ...
-
Customer Service Agent
3 weeks ago
Expeditors Hanahan, United States"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder · Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an inn ...
-
Amenity Services Agent- Seasonal
4 weeks ago
Club At Seabrook Island, Inc. Johns Island, United StatesThis position will be responsible for amenity cards issued to new members, rental guests and guests of club members. The Amenity Services Agent will also answer the Seabrook Island Club main number and respond to and transfer calls appropriately in a Agent, Seasonal, Service, Ret ...
-
Office Representative
4 weeks ago
Tony Pope - State Farm Agent North Charleston, United StatesAbout our Agency · Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance services including car, home, renters, ...
-
Office Representative
2 weeks ago
Nick Wagner - State Farm Agent Charleston, United States*Fully Remote - Must currently hold valid Property/Casualty license* · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career ...
-
Office Representative
2 weeks ago
Nick Wagner - State Farm Agent Charleston, United StatesJob Description · Job Description*Fully Remote - Must currently hold valid Property/Casualty license* · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent co ...
-
Customer Service Representative
2 weeks ago
Brooke Allen - State Farm Agent Charleston, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Charleston, SC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Brooke Allen - State Farm Agent, you will build and develop customer rel ...
-
Office Representative
1 week ago
LB Dantzler - State Farm Agent Charleston, United StatesPosition Overview: · Are you ready to join a dynamic team that's been making waves in insurance since 2020? Look no further Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in South Carolina and a presence in North Carol ...
-
Receptionist - State Farm Agent Team Member
2 weeks ago
Brooke Allen - State Farm Agent Charleston, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
Account Representative
4 days ago
Mary Joseph - State Farm Agent Charleston, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Opportunity for advancement · Profit sharing · Signing bonus · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these ...
Guest Service Agent - Charleston, United States - HOMECOURT HOSPITALITY MANAGEMENT INC
Description
Job Description
Job DescriptionDescription:We are looking for a motivated and customer-service oriented Guest Service Agent to join our organization. As a Guest Service Agent, you will be the first point of contact for our guests, and you will be responsible for providing exceptional customer service. You will be responsible for registering and checking guests in, answering phones, providing information about the facility and its services, and taking reservations. You will also be responsible for collecting payments, issuing room keys, and keeping the front desk area organized and presentable. If you have excellent customer service skills, a friendly demeanor, and a commitment to providing a quality guest experience, we want to hear from you This position is for flexible shifts days and nights.
Job Responsibilities