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    Social Work Associate - Houston, United States - Veterans Health Administration

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    Description

    Summary

    The Social Work Associate (SWA) assigned to (VCTS) Program functions under the auspices of the Social Work Service Line. The SWA assists in the administrative and clinical operation of the VCTS Program. The SWA is also assigned often is the initial contact for the VCTS Program by recently discharged combat veterans. In that capacity, the SWA exercises optimal customer services by thanking the veteran for his or her service and determines their particular initial needs for VA services.

    Duties

    Duties Include:
  • Maintains a community focus, requiring close alliance with all community agencies and resources related to the veteran population served.
  • Engages in ensuring full compliance with the case management screening of 92% or greater.
  • Complies with agency directives, circulars, procedures and policies;
  • Works with the program leadership in coordinating the outreach events with the military and other providers and takes the primary role in the logistical support by the program.
  • Receives all external and internal consults for TCM case management.
  • Participates in the program's process improvement initiatives. This includes presenting proposals, refining processes and engaging in implementation of process improvement initiatives.
  • Work Schedule: Monday - Friday, 8:00am - 4:30pm (Subject to change based on the needs of the Agency)
    Virtual: This is not a virtual position.
    Position Description/PD#: Social Work Associate / PD04029A
    Relocation/Recruitment Incentives: Not authorized.
    Critical Skills Incentive (CSI): Not approved.
    Permanent Change of Station (PCS): Not authorized.
    Financial Disclosure Report: Not required


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