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Marquand

    WMS Support Specialist - Indianapolis, United States - OSTechnical

    OSTechnical
    OSTechnical Indianapolis, United States

    3 weeks ago

    OSTechnical background
    Manufacturing / Mechanical
    Description

    WMS Specialist

    The WMS Specialist will be responsible for the successful implementation, customization, and ongoing support of our Warehouse Management System B2C for our clients. This role requires a blend of technical expertise, project management skills, and excellent customer service to ensure client satisfaction and system optimization.

    Key Responsibilities:

    Implementation coordination

    Customization & Configuration

    Support & Maintenance

    Client Relationship Management

    Qualifications:

    • Bachelor s degree in Computer Science, Information Systems, Supply Chain Management, or related field.
    • Proven experience in B2C WMS implementation environment, configuration, and support.
    • Strong technical proficiency in WMS software
    • Project management skills, with the ability to manage multiple implementations simultaneously and deliver projects on time and within budget.
    • Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders and build rapport with clients.
    • Problem-solving mindset, with a proactive approach to identifying issues, analyzing root causes, and implementing solutions.
    • Strong attention to detail and commitment to delivering high-quality results.
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