Jobs
>
Riverside

    Customer Service Associate - Riverside, United States - Fortune International, LLC

    Fortune International, LLC
    Fortune International, LLC Riverside, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionThe Customer Service associate will support the company's mission of providing outstanding service to our customers and drivers. This will be achieved by courteously receiving incoming calls from customers, entering orders, and working with other Fortune employees to satisfy customer needs. The Customer Service associate will communicate with both dispatch and drivers to ensure maximum customer service.

    Duties & Responsibilities

    • Provide excellent and courteous customer service by receiving calls and understanding customer requirements and needs. This will include correctly capturing customer requests in the company's ERP system - Sea soft.
    • Learn and maintain high levels of product knowledge to properly service customers.
    • Develop and maintain professional relations with customer to grow relationships.
    • Working as an advisor, inform customer of items not ordered or out of stock per regular ordering process. Offer appropriate alternatives that meet customer needs.
    • Ensure accuracy of customer information and ensure data entry into company ERP is correct.
    • Partner with Drivers and Outside Sales to ensure customer requirements are met in a timely fashion.
    • Perform other duties as required.

    Minimum Requirements:

    • Experience: Demonstrated phone-based customer service. Knowledge of seafood preferred, but not required. Full training is available
    • Education: High School diploma or equivalent.
    • Work Ethic: Demonstrated desire to work in an exciting fast-paced environment.
    • Communications: Have highly developed English verbal communication skills.
    • Technical: High proficiency in using personal computer and Microsoft Office Suite, including high internet fluency. ERP experience a plus.
    • Any combination of the above criteria will also be considered.

    Fortune Fish & Gourmet is an equal opportunity employer.



  • Savers Kansas City, United States Full time

    Description · Position at Savers / Value Village Job Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission ...


  • Go Rentals Kansas City, United States Full time

    About Us · Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, a ...


  • The University of Kansas Hospital Kansas City, United States

    Position Title · Food Service Associate · Bell Hospital, Cambridge Tower A · Position Summary / Career Interest: · The Food Service Associate position may perform one or more functions including, but not limited to, building patient meal trays; preparing fruits and vegetables; pr ...


  • JARBO Kansas City, United States

    Job Description · Job DescriptionSummary - Technical Support Technician – Customer Service Associate: · JARBO is currently assisting a rapidly-growing technology and infrastructure company with identifying technically-savvy Customer Service professionals. Previous technical suppo ...


  • TS2 Hospitality Kansas City, United States

    Job Description · Job DescriptionSalary: $14-$15 · Job summary · Our guest service associates are the "front line" of our hotel team, interacting the most with guests and often having the greatest impact on the overall guest experience. As a member of the guest services team, you ...


  • Capitol Federal Savings Bank Kansas City, United States

    Job Description: · Pay: Up to $16.00/hour · Job Type: Full-time · As a Customer Service Associate, you serve a valuable role in the branch by providing a world class experience for our customers through friendly and courteous service. This position is a great way to start a fulfi ...


  • TalentLink Solutions Kansas City, United States

    Job Description · Job DescriptionWe are a $300M+ financial services practice in beautiful downtown Kansas City. We have more than 20 years of experience and have the pleasure of supporting over 1,000 households. Our focus is on providing new and existing clients with the highest ...


  • The University of Kansas Hospital Kansas City, United States

    Position Title · Guest Services Associate Lead · Bell Hospital · Position Summary / Career Interest: · Lead by example and ensure team members are greeting, welcoming, and connecting with all patients and visitors. Maintain quality standards for delivering a patient centered envi ...


  • WARRENTON OIL GROUP Kansas City, United States

    Job Details · Job Location · 021 FL Georgia Street Louisiana MO - Louisiana, MO · Job Category · Retail · Description · We're looking for fast, friendly, fun people to join our team WOCO FastLane employees can enjoy the perks below: Competitive pay, including potential for i ...


  • HomeGoods Kansas City, United States Full time

    JOB DESCRIPTION Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encour ...


  • Johnson Controls International Kansas City, United States

    · What you will do · The Director, Security Service Initiatives will drive the objectives, metrics, and field adoption of service initiatives that will transform our field service delivery model to drive exponential growth and profitability of our truck-based service business. · ...


  • Umb Financial Corporation Kansas City, United States

    The Securities Services Operations Associate is a part of the Trust Operations team that assists with the processing of incoming and outgoing wires for mutual fund clients. Within the Trust Operations environment, this team interacts with various UMB clients and internal partners ...


  • Public Consulting Group Kansas City, United States

    About Public Consulting Group · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,0 ...


  • Public Consulting Group Kansas City, United States

    Overview · About Public Consulting Group · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approx ...


  • RSM Kansas City, United States

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...


  • Swiss Re Kansas City, United States

    Are you looking to become a part of a team that will allow you to grow in the insurance industry? Do you vlaue being a compentent partner to the underwriting team and assisting getting quotes completed? Start your Swiss Re career here with our Underwriting Associate position in E ...


  • Sherwin-Williams Kansas City, United States

    Job Description · The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed. ...


  • Sherwin-Williams Kansas City, United States

    Job DescriptionThe Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed.The in ...


  • Sherwin-Williams Kansas City, United States

    The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed. · The individual sel ...


  • Sherwin-Williams Kansas City, United States

    · The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed. · The individual ...