Health Center Supervisor - Van Nuys, United States - Planned Parenthood Los Angeles

Mark Lane

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Mark Lane

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Description

Planned Parenthood Los Angeles is seeking an experienced and caring
Health Center Supervisor
with excellent communication and customer service skills to join our talented team at our Van Nuys Health Center.

This is not a desk job.
  • PPLA managers roll up their sleeves and help out wherever needed.

    As a working manager you will solve problems while managing staff and handling all matters related to the supervising and non-direct patient care related to services in a multi-leveled services facility.

    Responsible for assistance with day-to-day operations of a surgical health center for the efficient coordination, management of workflow, safe provision of quality patient care and implementation of new services.

Oversee full range of services including but not limited to:
reproductive health care, primary care, managed care, and surgical services.


Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams.

Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County.

The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County.

At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.


  • High School Diploma or equivalent required
  • Medical Assistant Certificate, Bachelor's Degree, or equivalent work experience required
  • Experience overseeing a surgical site required
  • Minimum of onetwo (12) years' experience in a health, medical or social service setting required
  • Primary/managed care experience required. Reproductive health care experience strongly preferred
  • Ability to delegate to and empower staff effectively
  • Ability to work flexible hours, including extended hours and Saturdays as needed
  • Ability and willingness to travel within Los Angeles County

About the position:


  • Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other nonclinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
  • Work closely in conjunction with the Health Center Operations management and Health Center Supervisors II & III as applicable
  • Assure health center's compliance with Agency, state and federal regulations, by monitoring protocol compliance and service delivery and interfacing with onsite auditors
  • Assist with the completion of staff training on front and back office duties such as: Preregistration, Preadmission, Insurance verification, Precertification, Collections of copays and deductibles, Billing, Patient intake, Patient procedures, Emergency procedures, Lab Duties, Infection control
  • Know and understand basic wage and hour laws, federal, state and local laws and regulations, and legislation affecting employment
  • Review and approve time cards of direct reports for biweekly payroll
  • Track overtime, attendance and ETO
  • Research and respond to questions regarding payroll issues
  • Assist with matters related to the daytoday supervising and nondirect patient care related services in a multileveled services facility.
Oversee full range of services including but not limited to:
reproductive health care, primary care, and managed care

  • Responsible for ensuring that health center is in compliance with established performance metrics
  • Understand the payor environment, billing and fee scale requirements of the Agency
  • Perform oncall duties
  • Work cooperatively with center staff to maintain maximum communication and support between center personnel, Center Manager, Health Center Supervisors, volunteers, patients, and Administration
  • Work in conjunction with Area Manager, Health Center Supervisors, Senior Operations Management, Charge Clinicians/RN, and staff to implement new services, policies, and protocols
  • Ensure inventory control policies and procedures are followed
  • Assist with implementing additional services and training of staff as required

Generous salary and benefits package includes:

  • Medical, dental, and vision coverage options for you and eligible dependents
  • Free basic life/AD&D policy with additional voluntary coverage options
  • Short Term Disability, Critical Illness and Accident policies
  • 403(b) Retirement plan with up to 3% employer match
  • Medical and Dependent Flexible Spending Account plans
  • Public Transportation and Commuter Pre-Tax Reimbursements
  • Generous vacation, sick, and holiday benefits
  • Hiring range: $80,00085,000 annually (Exempt)

Compensation Philosophy and Position Hiring Range:
At Planned Parenthoo

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