Hybrid Customer Service Representative - Manassas, United States - TEEI

TEEI

Verified Company

Manassas, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Duties:

Handle inbound and outbound customer calls in a professional and courteous manner
Assist customers with inquiries, concerns, and requests
Provide accurate information about products, services, and promotions
Upsell products and services to maximize sales opportunities
Analyze customer needs and recommend appropriate solutions
Resolve customer complaints or issues with patience and empathy
Maintain customer records and update information as needed
Collaborate with other team members to ensure customer satisfaction

Qualifications:

Previous experience in customer service or a related field is preferred
Excellent communication skills, both verbal and written
Strong phone etiquette and active listening skills
Ability to analyze customer needs and provide appropriate solutions
Sales experience is a plus
Ability to work in a fastpaced environment and handle multiple tasks simultaneously

We offer competitive pay rates and provide ongoing training to ensure your success in this role.

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you.

Pay:
$17.00 per hour

Benefits: