Medical Secretary - Dorchester, United States - Steward Health Care

Mark Lane

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Mark Lane

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Description

Overview:

The medical secretary is the first point of contact for all patients. This individual will access the patient's records and verify them according to procedure.

The secretary will inform appropriate staff and/or clinicians of the patient's arrival and will be responsible for booking appointments in AthenaNet.

The Medical Secretary will handle patient records in confidence by HIPPA.


Duties:


  • Answer phones.
  • Coordinate physician schedules within the department and with the medical procedure unit
  • Schedule procedural and office visit appointments for physicians, enter Meditech and ECW
  • Obtain all necessary insurance approvals and authorizations for all appointments
  • Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company
  • Fielding patient billing issues and concerns to appropriate contact
  • Enter facility charges into Meditech daily
  • Pulling charts and preparing for upcoming week
  • Mailing out instruction sheets to all procedural patients prior to appointment; new patient packets to new patients prior to appointment
  • Mailing out all notes to referring physicians and primary care physicians
  • Calling to confirm all patient appointments
  • Verify all patient's insurance eligibility and copayments
  • Front desk duties including checking patients in, making sure all necessary paperwork is filled out, and scheduling followup appointments upon patient check out.
  • Collecting copayments, and writing out receipts for all cash payments.
  • Cleaning exam rooms between patients
  • Submit drug prior authorization requests to insurance companies.
  • Observe procedures when requested by the physician.
  • Administer random toxicology screening when requested by the physician, including all paperwork, reviewing patient medication lists, and preparing specimens for shipment.
  • Take new patient information from referring physician offices and follow up to ensure all needed information is received before scheduling patients.
  • Taking inpatient consultation requests and preparing necessary information such as labs, studies, reports, and medication lists
  • Copy all outgoing prescriptions written by a physician.
  • Coordinating and obtaining insurance approvals for ancillary services such as physical therapy, MRI, TENS units, etc
  • Checking all outgoing medical records
  • Typing letters and other requested documents as needed.
  • Screening all incoming mail and distributing it to the appropriate party
  • Fielding patient problems and concerns
  • Coordinating spinal cord stimulator program which includes organizing all pretrial appointments, insurance approval for temporary implants, scheduling followup appointments, and coordinating with the neurosurgeon's office if the patient is moving on to a permanent implant.

Education:
High School diploma or equivalent required


Join our team as a Medical Secretary to contribute to the delivery of quality healthcare services while advancing your career in a dynamic medical environment.


Pay:
$ $25.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Healthcare setting:

  • Hospital

Medical specialties:

  • Primary Care

Schedule:

  • Monday to Friday

Work Location:
In person

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