Client Management Specialist - Ojo Amarillo, NM, United States - Cascade Enterprises
Description
'Quality, efficiency, and innovation are the strengths of MTU Maintenance. This globally operating company has become the world's largest independent maintainer of civil engines. The portfolio of MTU Maintenance Hannover and its 2,500 employees includes repair and overhaul of civil flight engines, component repair, and service for attachments. The portfolio is completed by individual engine leasing offers. Become part of our dedicated team inLangenhagen as a
Client Management Specialist (all genders)
Reference number - FIRH
STRONG TASKS
- Independent conception, further development, and operation of end devices (e.g. Windows clients, printers, and scanners) throughout the hardware lifecycle
- Analysis, qualification, and processing of IT disruptions and IT service requests in 2nd level support
- Implementation of operational processes (e.g. IT asset management) and strategic development according to requirements from new infrastructure projects
- Management of external service providers for the operational handling of end device processes (e.g. installation, issuance and provision, return, device exchange, and troubleshooting)
- Further development of client technology and automation of processes
- Implementation of services and support for IT systems
- Technical customer consultation
BEST REQUIREMENTS
- Completed degree in computer science or a related field or a comparable education with several years of professional experience
- Solid knowledge of client administration and operation of the following technologies and products: Microsoft Windows client operating systems and client virtualization, printers, scanners
- Experience with client security
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