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    Lead Network Engineer - Saint Louis, United States - Build-A-Bear

    Build-A-Bear
    Build-A-Bear Saint Louis, United States

    5 days ago

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    Description

    Job Description

    Job Description

    At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. Join our dynamic IT team as a Lead Network Engineer.

    The Lead Networking Engineer is the architect of Build-A-Bear's technological future. As the driving force behind all network team projects, this role shapes our organization's technological landscape for success in today's fast-paced digital world.

    Responsibilities:

    • Project Management:
      • Handles all project management responsibilities for the network team
      • Communicates project progress and manages timelines
      • Interfaces with stakeholders to determine solutions
    • Systems Development:
      • Initiates and participates in planning and developing networking technologies and management systems
      • Manages scheduling, testing, and implementation of network tools and enhancements
    • Systems Architecture:
      • Reports on new networking technologies and recommends actions
      • Architects technical solutions and develops new networking tools
    • Team Development:
      • Assists in employee reviews by providing performance data
      • Mentors team members and other IT employees
    • Systems Maintenance:
      • Configures and troubleshoots enterprise infrastructure devices
      • Develops automated responses, reports, and alarms
      • Leads the maturation of IT network technologies and processes
      • Manages Change Management process for the Core Network Team
      • Reviews security threats and implements countermeasures
      • Analyzes network changes for connectivity and performance impacts
      • Manages monitoring and alerting in network systems

    Required Qualifications:

    • 5 years' experience in Cisco networking and voice technologies, in securing infrastructure systems and in project management
    • Able to lift 25 lbs.
    • Able to work in constrictive locations
    • Able to be on call at all hours of day, as position is part of an on-call rotation (1 week per month).

    Preferred Qualifications:

    • Bachelor's degree in Information Technologies
    • 5 years plus experience in Cisco networking and voice technologies, in securing infrastructure systems, in project management and interdepartmental collaboration
    • CompTia Project+, CCNA and/or CCNP certifications
    • Cisco Certified Network Admin or Cisco Certified Network Professional - Router and Switch

    Behavioral Traits for Success:

    • Makes decisions based on careful understanding of available information, technical knowledge, and consideration for all sides of the issue
    • High standards of quality and accuracy
    • Accurate and timely communication
    • Strong commitment to tasks and commitments
    • Collaborative, patient, and inclusive communicator

    Working Environment:

    • Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
    • Corporate Office located St. Louis, MO
    • Hybrid work schedule

    Your Performance Will Be Measured On:

    • Project Timelines: Ability to successfully manage and oversee team projects and milestones
    • Performance and availability of systems
    • Communication that is timely, clear and concise
    • High quality incident communications
    • Effective planning and organization of network systems
    • Effective new network product development processes
    • Stakeholder Feedback
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