senior crpu specialist - New York, United States - City of New York

Description

Job Description

YOU MUST BE PERMANENT IN THE JOB OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR.

THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE JOB OPPORTUNITY SPECIALIST (AJOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE AJOS TITLE.

The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes.

HPA works with the Department of Homeless Services (DHS), the NYC Housing Authority (NYCHA) and many other organizations and City agencies to assist families and individuals in need in obtaining and maintaining stable, affordable housing.

Under general supervision, with latitude for independent decision making and action, in accordance with agency policies/procedures and federal/state regulations, reports to the Administrative Job Opportunity Specialist NM-I (Deputy Director CRPU) of the Centralized Rent Processing Unit (CRPU) responsible for ensuring the timely processing of emergency rent arrears grants approved by the Rental Assistance Unit (RAU) for, and FHEPS housing subsidy grants approved by the FHEPS Centralized Determination Unit (FCDU) The Centralized Rent Processing Unit is a responsible for the citywide processing of checks for approved emergency rent arrears requests, and approvals by FCDU on requests for FHEPS housing subsidy payments.

HPA/ HHSI CRPU is recruiting for one (1) Associate Benefits Opportunity Specialist 02 to function as a Senior CRPU Specialist, who will:

• Assign and monitor cases from the POS Queues to the ABOSI to ensure all cases are completed timely; provide the second level of approval on all grants submitted after a review of the packet is completed. This requires reviewing the case checks the Case Comments to see the actions taken by the BOS/ABOSI staff, reviewing the SI Grant Screen in POS, reviewing the checks and issuance codes associated with the issuances; determine whether all case actions are correct and forwards case for higher level approval.
• Respond to emails from DHS, Home Base, Legal Providers, Center Management, Constituent Inquires, CRPU Inquiries Mailbox and Job Center Management that come from Legal Advocates, Community Based Organizations, a plethora of Management Companies, and Job Center Managers related to updates on the whereabouts of the checks (Mailed or Picked up), where approvals were granted, correction to Landlord Names and addresses that must be updated in WMS , Payee Designation, and the status of pending requests on FHEPS/CITYFHEPS subsidies.
• Provide the final authorization on all stop payment requests submitted by the ABOSI by reviewing the information which has been entered in to ensure that the information is correct. If the action is incorrect or missing information, the request is disapproved with comments and returned to the processer.
• Monitor cases in the POS Management Console to ensure all cases are completed. Responsible for submitting a daily count of all cases assigned and processed by the BOS. This involves meeting with the ABOSI to discuss the identified deficiencies and coming up with a corrective action plan to ensure that the identified deficient areas are corrected, and the cases can be completed. Drafts a Deficiency Memorandum to the ABOS I, if there have been previous discussions (both verbal and written) regarding the case.

Hours: 10am-6pm


Salary Range:
$76, ,694.00

Qualifications

• A four-year high school diploma or its educational equivalent, and three years of

full-time satisfactory experience working directly in social/human services or a


related setting, providing either:
a) client services.

b) employment planning/counseling services which involves job development,

skills assessment, and employment placement or other economic

opportunity programming.

• A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience working as a Benefits Opportunity Specialist; or
• A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience as described in one (1) above.
• College credit from an accredited college may be substituted for this experience

on the basis of 60 semester credits for 9 months of the work experience described

above. However, all candidates must have at least 18 months of full-time

satisfactory experience working as a Benefits Opportunity Specialist or performing

social/human services work as described in one (1) above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.