Product Manager - Phoenix, United States - Amex

Amex

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.

Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.

American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Find your place in technology of #TeamAmex.

Global Loyalty & Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product and engineering resources were brought together to improve speed to market and further unlock value across core capabilities.

It serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, insurance, analytics, operations excellence, and servicing.

We are looking for a talented and experienced Sr Product Manager to spearhead capabilities that support our modern platform to enable inner-sourcing objectives to meet for this new ecosystem.

These capabilities support roadmap of our business products delivering exceptional customer value, achieving the vision of a global, composable modern Loyalty Platform.

You will consult with key business partners and stakeholders to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions.

You will work with execution teams to ensure delivery of consistently high-quality, timely feature launches.

You will also be responsible for weighing initiatives against opportunity costs, feasibility, and product roadmaps.

A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.

Responsibilities:

Collaborate with all stakeholders across Enterprise Platforms to leverage best practices and evaluate potential new opportunities and enhancements, share learnings across markets and Business Units, and enable demonstration of long-term value to American Express.

Works with customers, key partners, and colleagues to define a product vision and strategy that is aligned with the highlevel product roadmap
Understands and applies new trends and market standard methodologies
Communicates and build consensus across disciplines in crafting the product roadmap.
Work with leadership to define and articulate a longterm product strategy and roadmap with clearly defined business metrics and targets.
Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment.
Produce return on investment analyses and optimization recommendations
Identify risks, challenges, opportunities, and business integration needs.
Enable crossfunctional collaboration with relevant teams within the product scope.
Translates product roadmap into welldefined product requirements/user stories and acceptance test criteria
Leads and mentors associate product managers.
In conjunction with Director, supports the creation of a Product Backlog for a specific product.
Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team.
Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.
Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics.
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