- Ensure the availability and performance of the network, application, & server infrastructures.
- Develop and implement network/application monitoring and incident response procedures.
- Collaborate with cross-functional teams to troubleshoot and resolve network, application, & server issues.
- Identify opportunities for process improvement and implement best practices.
- Manage the scheduling of NOC employees, ensuring 24/7 coverage requirements are met.
- Perform QA checks against team deliverables such as: incident and request item tickets.
- Development of new and existing staff, including developing training requirements.
- Supporting non-traditional IT systems (e.g. ICS/SCADA/unattended platforms)
- Experience with ITSM (IT Service Management) tools managing incident, request, CMDB, and knowledge bases.
- Experience with NMS (Network Monitoring System) and prioritizing incident response.
- Ability to meet in-person (at least quarterly) with members of a 24-7 team to support individual & team development.
- Experience providing desktop/end user support.
- Familiar with virtualization, Linux & Windows servers, databases, & SaaS.
- Familiar with network equipment platforms
- Quality assurance experience, including ensuring the quality of any team deliverables, auditing team interactions with the ITSM tool and customers, etc.
- Basic working knowledge of VPNs.
- Basic knowledge of Cybersecurity best practices.
- Degree is not required; experience and expertise are critical to this role.
- Strong written and oral communication skills required.
- Highly effective teamwork and collaboration abilities.
- Must be able to work independently on a project, seeing it from inception to completion.
- Must possess strong organizational skills and strong interpersonal skills to effectively relate to Leidos and customer needs
- Experience with SolarWinds.
- Experience with PC imaging, installs, hardware troubleshooting, etc.
- Lifecycle management experience (Acquisition thru Disposition).
- Experience with configuration and troubleshooting of Taclane encryption devices.
- Experience with Linux and Windows servers, databases, AWS, and Hyper-V.
- Experience with configuring and troubleshooting network equipment: Juniper, Cisco, Palo Alto
- Experience with configuring and troubleshooting VPN's.
- Experience with implementing Cybersecurity best practices.
- Experience with endpoint cybersecurity tools (Trellix, McAfee ePO)
-
Data Center Operations Technician
2 weeks ago
Brooksource Chantilly, United StatesData Center Technician · 5-Month Contract (W-2) · Monday-Friday, 9AM-5PM · We are hiring Data Center Operations Technicians to join one of the largest and most reputable cloud computing tech giants in the Fortune 500. As a technician, you will be part of a major global initiative ...
-
Call Center Operator
2 weeks ago
Acclaim Technical Services Chantilly, United StatesAcclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a ...
-
Network Operations Center
2 weeks ago
Leidos Chantilly, United StatesDescription · Leidos is seeking a Network Operations Center (NOC) Manager to join our growing team, in support of Security Engineering Programs - Center for Information Systems Security (SEP-CISS). This position will manage the day-to-day operations of a 24/7 NOC team consisting ...
-
Center Operations Manager
3 weeks ago
Ally Behavior Centers Chantilly, United StatesJob Description · Job Description · Ally Behavior is a dynamic, energetic, and rewarding place to work that offers superior growth and leadership opportunities in a supportive, engaging environment. We are a full-time, center-based, early intervention Applied Behavior Analysis ...
-
Center Operations Manager
4 weeks ago
Ally Behavior Centers Chantilly, United StatesAlly Behavior is a dynamic, energetic, and rewarding place to work that offers superior growth and leadership opportunities in a supportive, engaging environment. We are a full-time, center-based, early intervention Applied Behavior Analysis (ABA) therapy program serving children ...
-
Call Center Operator
3 weeks ago
Acclaim Technical Services Herndon, United StatesJob Description · Job DescriptionAcclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our ...
-
Security Operations Center Manager
4 weeks ago
Procession Systems Herndon, United States Full timeJob Description · OVERVIEW: · We are seeking a Security Operations Center (SOC) Operation Lead to join our team of qualified and diverse individuals. The qualified applicant will support the Commonwealth of Pennsylvania in maintaining its information technology (IT) enterprise. T ...
-
Data Center Technical Operations Engineer I
3 weeks ago
Apex Systems Chantilly, United StatesData Center Technical Operations Engineer I · Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. · Please email an updated resume to Jordan at if interested and qualified. · *Please note that only q ...
-
Network Operations Center Analyst
1 week ago
SeaHill Consulting Group Oakton, United StatesExciting full-time opportunity · This is an on-site position in Oakton, VA. Candidate must be a US Citizen. · The selected candidate must be flexible and willing to work a scheduled shift in a 24/7/365 operational support environment. This may include off-shifts, nights and week ...
-
Network Operations Center Analyst
4 days ago
SeaHill Consulting Group Oakton, United StatesExciting full-time opportunity · This is an on-site position in Oakton, VA. Candidate must be a US Citizen. · This is the third shift, and the hours are 9pm-7am Wed-Sat · Key Responsibilities · Work as part of an operations team using network monitoring platform to monitor for, ...
-
Employee Operations Control Center
3 weeks ago
Titan Industries Washington, United StatesEmployee Operations Control (m/f/d) Full-time | Location: Berlin Brandenburg Airport RESPONSIBILITIES: * Management of apron and passenger employees and ground service equipment * Review of employee scheduling for following days and communication of any necessary adjustments to s ...
-
Amazon, Inc. Chantilly, United States· AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipme ...
-
Security Operations Center Operator
3 weeks ago
Allied Universal Washington, United StatesJob Description · Starting Pay: $24 / Hour with Opportunities to Advance to Supervisory Roles (Higher Pay Rate) · Accrue Additional Paid Time Off with Tenure* (Details Below) · Available Shifts: OPERATOR: Back Up Operator ( Fill in for Call offs / Vacation/ Sick Days - will w ...
-
Data Center Technical Operations Engineer II
2 weeks ago
Actalent Herndon, United States ContractJOB DESCRIPTION ON SITE Contract Job Opportunity based in Herndon, VA · Pay: $30-$40 Hourly · Description: · The Data Center Technical Operations Engineer Facility will be responsible for Data Center Engineering Operations within a Data Center including risk management and ...
-
Operation Center Associate
2 days ago
KASTLE SYSTEMS Falls Church, United States Full timeOverview · Join the leader in providing smarter solutions for a safer world. · The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing in ...
-
Network Operations Center Analyst
1 week ago
SeaHill Consulting Group Oakton, United StatesExciting full-time opportunity · This is an on-site position in Oakton, VA. Candidate must be a US Citizen. · The selected candidate must be flexible and willing to work a scheduled shift in a 24/7/365 operational support environment. This may include off-shifts, nights and we ...
-
Operations Center Manager
1 week ago
InsideHigherEd Arlington, United StatesPosting Number:S05520P · Position Title:Operations Center Manager · Department:OIT Service Management · Location:Arlington · Job Family:Information Technology · Position Status:Full-time · Work Hours:Standard · Work Schedule:Mon – Fri 8am – 5pm · Participates in on-call escalatio ...
-
Network Operations Center Engineer
2 weeks ago
Booz Allen Reston, United StatesNetwork Operations Center Engineer · Key Role: · Perform real-time monitoring and maintenance operations of network devices, server assets, mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Serve a ...
-
Network Operations Center Engineer
2 weeks ago
Booz Allen Hamilton Reston, United StatesJob Number: R0194648 · Network Operations Center Engineer Key Role: · Perform real-time monitoring and maintenance operations of network devices, server assets, mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on dispar ...
-
Contact Center Operator
1 week ago
CACI Washington, United StatesContact Center Operator (SCA)Job Category: Service Contract ActTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *Candidate will perform the duties and responsibilities of a Contact Center ...
Network Operations Center - Chantilly, United States - Leidos
Description
R Description Leidos is seeking a Network Operations Center (NOC) Manager to join our growing team, in support of Security Engineering Programs – Center for Information Systems Security (SEP-CISS).
This position will manage the day-to-day operations of a 24/7 NOC team consisting of 9 employees. This position requires the ability to work flexible hours in support of NOC operations in Chantilly, VA.The ideal candidate will be a technically capable, inspirational leader, and team player with strong communication, management, analytical, and problem-solving skills; with a proven ability to thrive in environments that constantly embrace new technology.
Due to the sensitive & classified nature of this program, telework is not available. Primary Responsibilities * Manage and oversee the daily operations of the Network Operations Center (NOC) & Help Desk.Juniper, Cisco, PaloAlto)
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above
Pay Range:
Pay Range $101, $183,300.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
