Lobby Receptionist - Los Angeles, United States - Westlake Services, LLC
Description
Lobby REceptionist
Los Angeles, CA | On-site
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries to the appropriate departments.
- Directs visitors by maintaining employee and department directories; and providing instructions, and following up with the appropriate team.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Receives, sorts, and routes mail, and maintains and routes publications. Orders, receives, and maintains office supplies.
- Coordinates travel arrangements for the executives and the operations team as needed.
- Performs other clerical tasks as needed.
ESSENTIAL KNOWLEDGE, SKILL & LICENSES:
- Customer Service
- Manages difficult or emotional customer situations; responds to requests for service and assistance.
- Communication skills
- Effective in both oral and written communication
- Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality
- Demonstrates accuracy and thoroughness.
- Quantity
- Meets productivity standards.
- Safety and Security
- Reports potentially unsafe conditions.
- Attendance/Punctuality
- Is consistently at work and on time.
EDUCATION AND/OR EXPERIENCE:
- High school diploma or equivalent
- At least three months related experience
- Bilingual Spanish preferred
What's our Pay rate?
- $25 per hour
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
BENEFITS
- Medical, Dental, and Vision benefits
- Life Insurance, Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
- Wellness Program, Daily Team Exercises
- Metro Tap Card and Metrolink Reimbursement
- Westlake University, Certification Programs
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- AT&T Wireless Discounts
- Employee Loan Assistance
- Onsite Yoga, Treadmill Desks
- Annual Flu Shots, Biometric Screenings
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym
- Rental Car Discounts
- Dell Member Purchase Program
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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