Solutions Architect - Richmond, United States - St Jardins

St Jardins

Verified Company

Richmond, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Note:

Pls note:

Mgr reserves the right to request an IN-PERSON interview after conducting the initial virtual/web-based interview, if they believe its warranted.

ON SITE REQUIRED:

ABOUT THE ROLE (this is not a traditional technical architect-related role) pls read detail below for a better understanding of this role:
Responsible for using the State convenience contract with Xerox to provide print services and other interested agencies. Agency is eliminating one of their towers and have to create this service as a result.

ABOUT THE ROLE

Position is responsible for using the State convenience contract with Xerox to provide print services and other interested agencies.
The Role is the key point of contact for new services, issues, inventory management, ticket management, vendor management, and data for billing purposes.
Documented experience with print services. Understands asset management and correlated billing processes.
Ticket management experience using ServiceNow. Vendor management experience to include SLAs, performance, billing and invoice reconciliation.

Knowledge & Ability:

Selfstarter who can excel in a team environment of an aggressively growing and dynamic enterprise.
Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.
Driven and able to work with mínimal supervision and under specific deadlines.
Experience working with suppliers with demonstrated benefits to the business through strong relationship management.
Skilled in oral and written communication as it pertains to technical information.
Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.

Job Type:
Contract

Pay:
From $85.00 per hour

Experience level:

5 years

Schedule:

8 hour shift

Experience:

- suppliers with demonstrated benefits to the business: 5 years (required)
- through strong relationship management: 5 years (required)

Work Location:
Hybrid remote in Richmond, VA