- Lead, mentor and supervise a team of insurance account receivables specialists, providing guidance, training and performance feedback to ensure productivity and effectiveness.
- Establish clear goals, objectives and performance metrics for the AR team, fostering a culture of accountability, collaboration and continuous improvement.
- Develop and implement policies, procedures and best practices for billing, collections and accounts receivable management in alignment with industry standards and regulatory requirements.
- Oversee the reconciliation of insurance payments, adjustments, and denials, ensuring accurate posting and resolution of discrepancies.
- Maintain effective communication with insurance carriers, third party payors, vendors, providers, and clients to facilitate prompt and accurate payment processing and resolve payment disputes.
- Prepare and present regular reports on accounts receivable performance, key metrics, and trends to senior management, highlighting areas for improvement and opportunities for revenue optimization.
- Assist staff in reaching benchmark metrics by responding to more complex questions and problems and driving the resolution of client and provider questions.
- Foster a culture of innovation and adaptability within the AR team, encouraging creative problem-solving and embracing change to drive operational excellence.
- Bachelor's degree (finance, business administration, or healthcare administration preferred) or equivalent experience
- Strong leadership skills with a proven ability to motivate, coach and develop a high-performing team.
- In-depth knowledge of insurance billing, research and reimbursement processes, including Medicare, commercial insurance and third-party payer requirements.
- Strong understanding of healthcare compliance regulations, HIPAA and other relevant laws and standards.
- 75% employer covered Health, Dental & Vision benefits plan, with additional dependent coverage
- 401(k) savings plan with employer matching up eligibility
- 8 paid holidays per year
- 15 PTO days accrued annually
- Professional and career development opportunities
- Compensation evaluated with opportunities for advancement
- Job Type: Full time, Fully In-Office
- Pay: $55,000-$73,000 annually
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Healthcare Billing Manager - Mountlake Terrace, United States - Mindful Support Services
Description
Have you been looking for a role that challenges you and allows your leadership skills to drive change? Are you looking to work in a fast-paced, supportive environment? You've come to the right placeAbout Mindful Support Services
Founded in 2011, we are a mental health organization dedicated to providing access to high-quality mental healthcare in our community. We offer business-to-business support services for independent therapy and psychiatric private practices, simplifying lead-generation, marketing, insurance billing, and payment collection processes. With over 1300 mental health providers and 20,000 patients per week across 12 locations and virtually via Telehealth in 5 states, we are committed to growth, transparency, and making an impact in mental health services.
About the Role:
Mindful Support Services is actively seeking a detail-oriented and organized Healthcare Billing Manager to be a part of a fast-growing, collaborative team. The Healthcare Billing Manager is responsible for ensuring timely claims resolution and AR reduction by providing effective supervision and management of on-site and remote insurance AR team members. You will lead a team of AR specialists, manage day-to-day operations, and ensure the accuracy, efficiency, and compliance of insurance collection processes. The ideal candidate will have a proven track record of leadership in insurance billing, strong analytical skills and a commitment to delivering exceptional results while leading and motivating a team around them.
Requirements
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