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    Automotive Customer Resolution Specialist - Lansing, United States - The BarTech Group, Inc.

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    Automotive Customer Resolution Specialist Job TypeContractLocationUS$ US$23 per hourJob RefBBBH2305641_ Date AddedApril 26th, 2024Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies.

    We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Automotive Customer Resolution Specialist.

    If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with youJob ResponsibilitiesCompensation (Range):
    / hour: Salary: 20-23 HRExcellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics.
    Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations.
    Excellent written and verbal business communication skills.
    Passionate about helping people. Projects an attitude caring and professionalism.

    Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requestsStrong organizational skills and the ability to multitask in a fast-paced environment.

    Self-starter who excels at working independently within a diverse team environment.

    Passionate and enthusiastic about General Motors' vehicles and products, including knowledge / awareness about the automotive industry and market trends.

    Internet savvy with social media awareness.
    Job RequirementsCollege degree (B.A./B.S.). Educational requirement may be substituted with equivalent industry-related business experience.

    Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.).Experience in customer service, retail and/or sales preferred.

    Willingness to work weekends and flexible hours.

    BenefitsAs a Automotive Customer Resolution Specialist with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies.

    We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have.

    Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.

    At Impellam Group, we offer a competitive compensation package with benefits including:

    Medical, dental, and vision401(k) plan with employee contribution opportunitiesPaid time off, including holidays529 college savings programMake the most of your experienceApply nowFor this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

    INDAUTOW2Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion.

    All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

    If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR- or fill out this form to request accommodations.

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