- Enters and prepares the room for cleaning.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bedroom/floor corridor.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Empty trash containers and ashtrays.
- Remove all dirty terry and replace with the clean par to the designated layout.
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location.
- Inspect condition of bathrobes and replace soiled/damaged ones.
- Remove dirty bed linen and make up bed with clean linen.
- Replace laundry bags and slips.
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
- Dust and polish all furniture.
- Realign furniture to the floor plan.
- Responsible for replenishment of guest complimentary water.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update status of rooms cleaned on assignment sheet.
- Return and restock cart at end of shift.
-
Conference Services Manager
1 day ago
Hilton Short Pump Richmond, United States**The Hilton Richmond Hotel & Spa/Short Pump is currently seeking an experienced, dynamic, detail-oriented Conference Services Manager.**: · The **Conference Services Manager** is responsible for the planning and oversight of all meeting space operations in addition to coordinati ...
-
Director of Sales
5 days ago
Shamin Hotels Chester, United StatesShamin Hotels now owns and manages more than 56 properties, with more than 7000 guest rooms and over 150,000 square feet of meeting / banquet space. Our organization is recognized as the largest hotel management company in Virginia, with additional locations in MD, NC, CO and NY. ...
-
General Manager
5 hours ago
Embassy Suites Henrico, United StatesThe Embassy Suites Richmond is currently accepting resumes for the position of General Manager · The Embassy Suites Richmond is a property owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. Having tripled in size to 76 hotels over the past ...
-
Guest Service Manager
1 week ago
Four Points by Sheraton Richmond Airport Henrico, United StatesManaged by SMI Hotel Group, a growing hotel management company with upscale, full-service hotels in Virginia and Texas, the Four Points by Sheraton Richmond Airport is seeking a highly motivated and team-oriented Front Office Manager to join and lead the front office team. The pr ...
-
Hotel Receptionist
4 days ago
Hyatt Chester Hopewell, United StatesAre YOU an enthusiastic and energetic professional who loves people? We are looking for a full-time team player who loves to make people happy Our hotel is currently accepting resumes and applications for the position of Guest Service Agent with the Front Office team. A Guest Ser ...
-
Conference Services Manager
2 days ago
Hilton Short Pump Richmond, United StatesThe Hilton Richmond Hotel & Spa/Short Pump is currently seeking an experienced, dynamic, detail-oriented Conference Services Manager. · The Conference Services Manager is responsible for the planning and oversight of all meeting space operations in addition to coordinating events ...
-
Specialist-Guest Experience
5 hours ago
Marriott International Richmond, United StatesAdditional Information Bistro, Front Desk · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Richmond West, 6400 West Broad Street, Richmond, Virginia, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position ...
-
Night Auditor
3 days ago
Marriott International Richmond, United StatesAdditional Information Pay: $15.56/hour, Open overnight availability required · Job Number · Job Category Finance & Accounting · Location Courtyard Richmond West, 6400 West Broad Street, Richmond, Virginia, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · R ...
-
overnight utility houseperson
5 days ago
Hilton Short Pump Richmond, VA, United StatesThe Hilton Richmond Hotel & Spa/Short Pump is currently seeking applicants who for the position of Overnight Utility/Houseperson. · Regular shift hours are from 11 p.m. to 7 a.m. on Thursday, Friday, Saturday and Sunday nights. This will not change. Applicants will be expected to ...
-
Housekeeping Room Attendant
1 week ago
Doubletree Koger Center Richmond, United StatesDoubleTree Richmond Midlothian is seeking Housekeeping Room AttendantsHilton travel benefits, Daily Advance Pay, discounts on cruises, rental cars, electronics and much moreFull time positions offer full medical, dental, vision and more insurance benefits. Job DetailsFull time // ...
-
Housekeeping Room Attendant
2 days ago
Doubletree Koger Center Richmond, United StatesDoubleTree Richmond Midlothian is seeking Housekeeping Room Attendants · Hilton travel benefits, Daily Advance Pay, discounts on cruises, rental cars, electronics and much more · Full time positions offer full medical, dental, vision and more insurance benefits. · Job Details ...
-
Housekeeper
5 days ago
Hilton Short Pump Richmond, United StatesAre you looking for a housekeeping position with an amazing company, excellent benefits, competitive pay and the opportunity to grow?Join us at the Hilton Richmond Hotel & Spa/Short Pump where we're proud of our commitment to excellence and outstanding guest service.The Hilton Sh ...
-
Housekeeper
8 hours ago
MCR Hotels Glen Allen, United States· Housekeeper · Hilton Garden Inn Richmond/Glen Allen, 4050 Cox Road, Glen Allen, Virginia, United States of America · Req #5903 · Monday, March 25, 2024 · The Housekeeper at the Hilton Garden Inn Richmond Innsbrook is primarily responsible for cleaning and preparing attractive ...
-
Bistro Attendant
2 days ago
Courtyard Richmond Airport Sandston, United StatesLooking for a hotel position with an amazing company, excellent benefits package, competitive pay and the opportunity to grow? Join us at Shamin Hotels · We are central Virginia's largest hotel management company Having tripled in size to 60 hotels over the past ten years and wi ...
-
Night Auditor
1 day ago
Marriott Richmond, United States**Additional Information** Pay: $15.56/hour, Open overnight availability required · **Job Number** · **Job Category** Finance & Accounting · **Location** Courtyard Richmond West, 6400 West Broad Street, Richmond, Virginia, United States · **Schedule** Full-Time · **Located Remot ...
-
Embassy Suites General Manager
1 week ago
Embassy Suites Richmond VA Richmond, United StatesThe Embassy Suites Richmond is currently accepting resumes for the position of General Manager · The Embassy Suites Richmond is a property owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. Having tripled in size to 76 hotels over the past t ...
-
Embassy Suites General Manager
2 days ago
Embassy Suites Richmond Va Richmond, United StatesThe Embassy Suites Richmond is currently accepting resumes for the position of General Manager · The Embassy Suites Richmond is a property owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. Having tripled in size to 76 hotels over the past t ...
-
Sales Manager
2 days ago
Hilton Short Pump Richmond, United StatesThe Hilton Richmond Hotel & Spa/Short Pump is looking for a qualified, dynamic Sales Manager to join our team.The Hilton Short Pump is a flagship property owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. We own and operate hotels under the ...
-
Embassy Suites General Manager
1 week ago
Embassy Suites Richmond VA Richmond, United StatesThe Embassy Suites Richmond is currently accepting resumes for the position of General Manager · The Embassy Suites Richmond is a property owned and operated by Shamin Hotels, Central Virginias largest hotel management company. Having tripled in size to 76 hotels over the past t ...
-
Embassy Suites General Manager
1 week ago
Embassy Suites Richmond VA Richmond, VA, United StatesThe Embassy Suites Richmond is currently accepting resumes for the position of General Manager · The Embassy Suites Richmond is a property owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. Having tripled in size to 76 hotels over the past t ...
Room Attendant- Fairfield Inn by Marriott, Chester, Virginia - Blue Sky Hospitality Solutions
Description
JOB TITLE: Room AttendantREPORTS TO : House Keeping Supervisor
POSITION SUMMARY:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.
ROOM BOY DUTIES AND RESPONSIBILITIES:
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
Education:
A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
Experience:
Previous hotel-related experience desired.
