Front Desk Professional - Scottsdale, United States - Scottsdale Eye Surgery Center, P.C.

Description

Scottsdale Eye Surgery Center, P.C. seeks to deliver accessible, superior quality outpatient ophthalmic services to the community.


In doing so we will:

• Provide a high level of medical services as measured by positive clinical outcomes and patient satisfaction.
• Effectively utilize our financial resources.
• Work collaboratively with external parties to achieve common goals.

Scottsdale Eye Surgery Center, P

C goals include the following:

• To offer to the community the highest quality medical care possible in the field of ophthalmic surgery.
• To maintain an ambulatorysurgical facility which will meet the highest possible standards.
• To ensure that the rights and privileges of the patients are always observed.
• To educate the community on eye care and eye diseases.
• To provide a safe and pleasant environment for our patients.

We are seeking a Front Desk Professional to join our team The front desk staff are responsible for registration of the patient, communicating with other departments to ensure a smooth flow of patient admission, and communicating with surgeon/anesthesia offices for block times (see below for a full description of responsibilities).

SESC is open Monday through Friday -
no weekends, no holidays. This position is on a set schedule; approximate hours are 6:00am-2:30pm each day.


Responsibilities:

• Courteously welcome patients to Scottsdale Eye Surgery Center, register the patient, make copies of insurance cards and ID.
• Answer the phone, handle phone transfers, place calls on hold, and appropriately page personnel.
• Communicate fully with front office lead and staff to ensure smooth office operations.
• Follow all office policies on scheduling, patient admission, chart management, phone, etc.
• Recognize insurance plans accepted by Scottsdale Eye Surgery Center before scheduling procedures.
• Maintain appropriate levels of office supplies and notify Director of Surgical Services & Nursing of problems with any front desk equipment.
• Maintain accurate records for scheduling, for pre and post area surgery, and all other front office and/or patient records.
• Participate in weekly communication with scheduling offices about block time, as well as professional management of scheduling issues with referring offices. Participate in daily communication with anesthesia providers for selection of operating rooms, and evening call to review next day's schedule changes.

Qualifications:

• CPR certification within 90 days of employment.
• Experience working in a medical office/front desk.
• Familiarity with preparing/auditing/filing patient charts.
• Familiarity with HIPAA Privacy Laws.
• Experience utilizing office equipment including computer, scheduling software, printer/copy machine, fax machine, etc.
• High school graduate.

We would love to have:

• Experience working in an ambulatory surgical center.

Pay will be commensurate with experience

Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person