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    Cocktail Server - Columbus, United States - The Cordish Companies

    The Cordish Companies
    The Cordish Companies Columbus, United States

    2 weeks ago

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    Description
    Cocktail Responsibilities include, but are not limited to:
    • Greet all guests and take beverage and food orders in a prompt and professional manner.
    • Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
    • Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
    • Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
    • Communicate with guests clearly, patiently and with good humor.
    • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
    • Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
    • Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
    • Must be able to complete all side work assigned.
    • Accurately account for all sales and payments from the guest.
    • Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
    • Promote teamwork and quality service through daily communication and coordination with other departments.
    • Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.
    Cocktail Qualifications
    • At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
    • Must meet state legal age requirements.
    • Must speak fluent English, other languages preferred.
    • Must be courteous, pleasant, and good natured.
    • Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
    • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
    • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
    • Basic math skills are frequently used when handling cash and credit.
    • May be required to work nights, weekends, and/or holidays.
    The Cocktail position requires the ability to perform the following:
    • Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
    • Must be able to efficiently and safely stand and move about the entire facility during each shift.
    • Bending, stooping, kneeling, lifting.
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