Weekday Store Support: Counter Sales and Backup - Nashua, United States - Maine Oxy

Description

Position Summary:

Store Support serves as a Counter Sales Representative and a backup Class B Driver for our store location. When you are in the store you will help provide product knowledge and technical expertise to our customers.

Occasionally you will be asked to use your Class B CDL (with HazMat endorsement and airbrakes) to drive and deliver our cylinders and hardgoods to customers as a backup for our full time Class B Drivers.

This position is Monday-Friday typically 7:30 AM - 5 PM.


Essential Duties and Responsibilities

• Counter Sales Portion (70%):_
• Assist in all phases of store operations.
• Provide customers with an additional level of product knowledge and technical expertise.
• Completes paperwork accurately and in a timely manner according to company policies and procedures.
• Serves as primary inhouse contact for major customer base served by branch store.
• Assists branch store sales staff in selling function and sales team in working up quotes.
• Labels stock, stock shelves, assembles machinery, conducts demonstrations, and arranges displays to enhance marketability.
• Help as needed in warehouse with cylinders and inventory.
• Assists in maintaining clean and neat store appearance.
• Performs other duties as assigned.
• Class B Driver Portion (30%):_
• Performs pre and post trip vehicle inspections, documenting deficiencies and ensures all safety items are in good working order.
• Safely delivers hard goods orders and cylinders containing compressed gases to customers; returns empty cylinders to plant for refilling.
• Maintains load manifests and all other vehicle documents, ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries.
• Establishes and maintains good customer relations by communicating in person with customers, providing information on cost, ordering and delivery times, etc.
• Ensure all safety rules are strictly observed.
• Complies with all DOT and OSHA regulations.
• Maintains appropriate drivers' license and endorsements.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Customer service/sales experience preferred
• Possess or has the ability to learn about welding, gases and hardgoods. Prior welding/gas experience preferred but not required.
• Must be at least 21 years old.
• Must meet all physical qualification standards imposed by regulations for drivers.
• Strong verbal communication skills, selfmotivated, sense of urgency, wellorganized, ability to achieve goals, and ability to focus and pay attention to detail.
• Ability to analyze a customer's situation and help resolve customer problems.
• Team player with positive attitude.
• Must be able to work overtime when necessary.

Education:

• High school diploma or equivalent required.
• 1 year driving experience or driving school training in the past 4 years.
• Class B CDL with HazMat endorsement and airbrakes _(or ability to obtain HazMat endorsement within 60 days of hire)._
• Industry and related product knowledge, as well as experience handling compressed gases, preferred.
• Computer experience or basic knowledge in computer order entry system.

Physical Requirements:

Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

• While performing the duties of this job, the employee is regularly required to see, speak and hear.
• Must be able to drive hazardous cargo for up to 8 hours; Frequent bending is also required.
• Frequent sitting and standing, walking, using hands to finger, handle, or feel; reach with hands and arms; may stoop, kneel, or crouch.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to perform very heavy work—routinely lift 25lbs to 75lbs, and occasionally lift 76lbs to greater than 100lbs.
• Must be able to work outdoors in temperatures ranging from 10 to over 100 degrees.
• Ability to smell/hear leaking gas from cylinders.

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The Perks:_

• This is a fulltime position _(no seasonal layoffs)._
• Working Monday-Friday roughly 7:30 AM to 5 PM.
• Choice of Medical, Dental, Life Insurance, Long-Term Disability & 401K
• Company Paid Short Term Disability.
• 401(k) Match of 50% up to 6%.
• HSA Match up to $50 each pay period.
• 6 Weeks of Parental Leave and additional Paid Maternity Leave after one year
• Accrue up to 2 week's of vacation per year
• Paid Holidays
• Black Friday off
• 40 hours of Sick Time and two potential Floating Holidays
• Yearly boots reimbursement of up to $150 for steel toe/composite toe or up to $250 for steel toe boots with the built in metatarsal guard.
• Yearly pants reimbursement of up to $150.
• Equal Opportunity Employer

**About Maine Ox