- Experience in managing large accounts and service delivery
- Proficiency in coordinating with Infrastructure teams and 3rd party vendors for Application Development & Support
- Track record in productivity improvement, SLA and KPI measurement, Continuous improvement, and Automation
- Background in Healthcare Provider services such as EMR/EHR, Clinical & non-Clinical Apps, claim processing, and revenue cycle management
- Familiarity with EMR/EHR systems like Cerner, EPIC, Athena, or other popular EMRs
- Expertise in managing relationships with Senior VPs/CXOs
- Experience in Delivery management using onshore & offshore models with a large team
- Directly manage 3 to 5 reports overseeing a team of 50 to 70 individuals
- Engagement in RFP proposal, pre-sales support, bid defense, Oral presentation, Effort estimation modeling, and rehiring processes
- Proficiency in Transition execution
- Knowledge in Cloud and Gen-AI technologies
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Program Director - Dallas, United States - HCLTech
Description
HCL Technology is a prominent organization that specializes in technology and healthcare services. Established in 1976 as one of India's original IT startups, HCL Technology generates annual revenues of US $11.42 billion and operates in 50 countries with a workforce of 176,000 employees.
As a renowned global technology firm, HCL Technology is committed to diversity, social responsibility, sustainability, and educational initiatives.
Position: Program Director
Location: Dallas, TX (Onsite presence required 4 days a week)
Employment Type: Full-time Perm Opportunity
Vendor support not required for this role
Key Requirements: