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    Program Director - Dallas, United States - HCLTech

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    Healthcare
    Description

    HCL Technology is a prominent organization that specializes in technology and healthcare services. Established in 1976 as one of India's original IT startups, HCL Technology generates annual revenues of US $11.42 billion and operates in 50 countries with a workforce of 176,000 employees.

    As a renowned global technology firm, HCL Technology is committed to diversity, social responsibility, sustainability, and educational initiatives.

    Position: Program Director

    Location: Dallas, TX (Onsite presence required 4 days a week)

    Employment Type: Full-time Perm Opportunity

    Vendor support not required for this role

    Key Requirements:

    • Experience in managing large accounts and service delivery
    • Proficiency in coordinating with Infrastructure teams and 3rd party vendors for Application Development & Support
    • Track record in productivity improvement, SLA and KPI measurement, Continuous improvement, and Automation
    • Background in Healthcare Provider services such as EMR/EHR, Clinical & non-Clinical Apps, claim processing, and revenue cycle management
    • Familiarity with EMR/EHR systems like Cerner, EPIC, Athena, or other popular EMRs
    • Expertise in managing relationships with Senior VPs/CXOs
    • Experience in Delivery management using onshore & offshore models with a large team
    • Directly manage 3 to 5 reports overseeing a team of 50 to 70 individuals
    • Engagement in RFP proposal, pre-sales support, bid defense, Oral presentation, Effort estimation modeling, and rehiring processes
    • Proficiency in Transition execution
    • Knowledge in Cloud and Gen-AI technologies

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