General Manager in Training - Oak Lawn, United States - Planet Fitness

Planet Fitness
Planet Fitness
Verified Company
Oak Lawn, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The
General Manager in Training will be responsible for the oversight of gym operations to ensure an exceptional ''Judgement Free member experience as well as a financially successful club.

The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.


Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
  • Schedule staff and ensure all shifts are covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals.
  • Administration and processing of all weekly/biweekly employee payroll.
  • Resolve employee issues or concerns.
  • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Check members into the system.
  • New member signup.
  • Take prospective members on tours.
  • Facilitate all member requests, issues and questions.
  • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
  • Ensure safety of employees, members and club property.
  • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send to Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.

Benefits
-
FREE Black Card Membership:


  • Paid Time Off (PTO):
-
Health
Insurance
  • First of the month following hire date:

  • Medical & Prescription drug plans:
-
HSA (Health Savings Account):

-
Dental:

-
Vison:

-
Life/AD&D:

-
Voluntary Short Term Disability (STD):


  • Voluntary Long Term Disability (LTD), and other additional voluntary benefits:
-
401k plan after 3 months of service

Qualification Requirements

  • Must have a satisfactory background check.
  • Superior customer service skills, preferably in the fitness industry.
  • Punctuality and reliability is a must.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency.
  • Hard working, enthusiastic, energetic, upbeat, and positive attitude
  • Strong problem resolution skills.
  • Current CPR Certification required (employerprovided).
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
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