Jobs
>
Durham

    Front Office Coordinator - Durham, United States - LifeStance Health

    LifeStance Health
    LifeStance Health Durham, United States

    6 days ago

    Default job background
    Description
    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

    Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team

    ROLE OVERVIEW

    We are seeking a reliable and motivated Front Office Coordinator to join the LifeStance team. This candidate will be responsible for supporting the front office, patients, and clinicians within any assigned site. You will be responsible for patient management, check in/out processes, answering phones, assisting patients in-person and/or remote, including scheduling follow-up appointments, and resolving a variety of issues surrounding patient accounts and patient care issues by providing quality customer service.

    Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, possess professional etiquette, and provide excellent customer service.

    RESPONSIBILITIES
    • Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
    • Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
    • Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
    • Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
    • Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
    • Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
    • Answering emails and Patient Messages via Patient Portal and voicemails
    • Auditing the scheduler daily for appointment cleanup
    • Office upkeep and making sure common space is clean and clutter free
    • General office duties, such as sorting the office mail, scanning documents, and Efaxes
    • Backup support to the Office Manager for the pre-appointment processes
    • All other office duties as assigned by the Office Lead
    Hours: M-F 8:45am - 5:15pm

    Location: 2530 Meridian Parkway Suite 115 Durham, NC 27713

    Pay: $19 - $20.00/hour

    SKILLS & EXPERIENCE
    • High School Diploma or equivalent; Associate's degree preferred
    • 2 years of customer service care experience; experience in healthcare is highly preferred
    • Prior knowledge of OSHA/HIPAA regulations would be advantageous
    • Ability to multitask
    • Ability to work independently and as a team member
    • Strong communication skills, both written and verbal
    • Qualified candidates must be legally authorized to be employed in the United States
    • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
    • LifeStance is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
    LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

    Benefits
    As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
  • Restore Physical Therapy PS

    Front office Coordinator and Billing Manager

    2 days ago

    Restore Physical Therapy PS South Hill, United States

    Job Description · Job DescriptionJob Summary · • Front office coordination scheduling and phones. · • Performs coding, billing and accounts receivables duties, including data entry of charges, payments and adjustments · General Accountabilities and Front office Coordination · Col ...

  • Duke University

    Student Services Officer Compliance Coordinator

    3 weeks ago

    Duke University Durham, United States

    Duke University: · Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, whi ...

  • IXL

    Office Coordinator

    1 week ago

    IXL Raleigh, United States

    IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a full-time Office Coordinator to support the busy operations of the company. The ideal candidate will be experienced in handling a wide range of administrative support tasks ...

  • UNC Health Care

    RN Coordinator Medical Office Nursing

    4 weeks ago

    UNC Health Care Durham, NC, United States

    **Description** · We are seeking an RN to lead our small primary care team onsite at our client's RTP campus. The clinic is open Monday - Saturday. Work will include patient care, telephone triage, staff scheduling, staff training, and practice metrics performance achievement. Th ...

  • GFL Environmental

    Office Coordinator

    3 weeks ago

    GFL Environmental Apex, United States

    Job Description · The Office Coorindator will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations. Provides excellent customer service. Maintains accurate record keeping and providing for the proper safegua ...

  • Targetbase

    Office Coordinator

    3 weeks ago

    Targetbase Raleigh, United States

    As a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, ...

  • One-Eighty Counseling, P.A.

    Office Coordinator

    2 weeks ago

    One-Eighty Counseling, P.A. Raleigh, United States

    Job Description · Job DescriptionOne-Eighty Counseling is searching for an experienced rock star OFFICE COORDINATOR to join our RALEIGH office location · As an Office Coordinator you will be in charge of the daily functions of your office location. Some of these duties include: a ...

  • IXL Learning

    Office Coordinator

    3 weeks ago

    IXL Learning Raleigh, United States

    IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking a full-time Office Coordinator to support the busy operations of the company. The ideal candidate will be experienced in handling a wide range of administrative support tasks an ...

  • Mitigation Investment Holdings, LLC

    Office Coordinator

    3 weeks ago

    Mitigation Investment Holdings, LLC Raleigh, United States

    Job Description · Job DescriptionSalary: $20-23 and hour · The Operations Coordinator role at Water & Land Solutions (WLS) includes developing and implementing day-to-day systems to support the company's overall goals and objectives and improve the efficiency of business function ...

  • Waste Industries

    Office Coordinator

    3 weeks ago

    Waste Industries Apex, United States

    The Office Coorindator will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations. Provides excellent customer service. Maintains accurate record keeping and providing for the proper safeguard of confidential ...

  • Sapphire Solutions

    Social Urban Development, Social Planning and Social Reporting Officer

    2 weeks ago

    Sapphire Solutions South Hill, United States

    Officer (m/f/d) for Social Urban Development, Social Planning and Social Reporting in South Hill Dietzenbach Full-time The city of Dietzenbach, with a population of over 30,000, is centrally located in the Rhine-Main region. Around 530 employees work for the city administration, ...

  • Food Lion Grocery

    DC Office Coordinator

    3 days ago

    Food Lion Grocery Butner, United States

    Shift:1st Sun-Thur. and Mon-Fri. Coordinate the flow of activities between Associates, Management and Store Support Center. Maintain the distribution center central office and the duties within. Provide confidential support and execute tasks associat Office, Office Coordinator, C ...

  • Mindpath Health

    Front Office Coordinator

    3 days ago

    Mindpath Health Irvine, United States

    Job Description · Job DescriptionAbout the Role · Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. · We are looking for a candidate ...

  • EMrecruits

    Medical Front Office Coordinator

    4 weeks ago

    EMrecruits Cary, United States

    Job Description · Job DescriptionCornerstone Pediatric & Adolescent Medicine is seeking a new Medical Front Office Coordinator to join our team. Successful candidates will display excellent teamwork, accountability and will excel in a high performing organization. · Essential Dut ...

  • Hoffman & Hoffman Inc

    Administrative Assistant/Office Coordinator

    3 weeks ago

    Hoffman & Hoffman Inc Raleigh, United States

    Job Description · Job DescriptionJob Title: Administrative Assistant/Office Coordinator · Location: Raleigh, NC · Reports to: Branch Manager/Administrative Services Manager · Position Purpose: The Administrative Assistant will perform administrative duties for the Raleigh Branch ...

  • Liberty Healthcare Management

    home care and hospice liaison

    3 weeks ago

    Liberty Healthcare Management Durham, United States

    Liberty Cares · With Compassion · At Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our p ...

  • City Wide Facility Solutions

    Administrative Coordinator

    2 weeks ago

    City Wide Facility Solutions Durham, North Carolina, United States Permanent

    · The Administrative Coordinator is responsible for the cross-functional coordination of business support and administrative functions. These functions include, but are not limited to, support of daily internal operational work flow, HR support and staff recruiting tasks, office ...

  • Duke Health

    Coordinator of Business Operations

    6 days ago

    Duke Health Durham, United States Regular

    Coordinator of Business Operations / Assistant to the Head Coach · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: CENTRAL ADMIN MANAGEMENT CTR Date: Jun 9, 2024 Duke · Athletics · Duke Athletics is committ ...

  • Duke Health

    Coordinator Landscape

    1 week ago

    Duke Health Durham, United States Regular

    Coordinator Landscape & Exterior (FMD) · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: CENTRAL ADMIN MANAGEMENT CTR Date: Jun 6, 2024 Occupational Summary · The Facilities and Landscape Services Coordinato ...

  • Duke Health

    Project Coordinator

    1 week ago

    Duke Health Durham, United States Regular

    Project Coordinator (Admin Core) Psychiatry-NCCTS Child Division · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: MEDICAL CENTER Date: May 17, 2024 School of Medicine · Established in 1930, Duke University ...