Employee (m/f/d) in customer service for 40 hours/week - Rockingham, GA, United States - Skyline Solutions

James Miller

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James Miller

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Freelance
Description
More than just a laboratory.

With excellent professionals, dedicated employees, and state-of-the-art technology, MVZ Labor Dr. Reising-Ackermann & Kollegen GbR sets standards in laboratory medicine, microbiology, and hygiene.
Since its founding in 1990, our laboratories have developed into a powerful and modern company. Today, more than 300 employees work at nine locations in Saxony.

As part of the Limbach Group, the largest physician-led laboratory group in Germany, we are part of a nationwide laboratory network with specialists and interdisciplinary teams.

We are currently seeking a full-time (40 hours/week) Customer Service Representative for our Leipzig location.


Your responsibilities:

  • Answering calls in the service center
  • Forwarding calls to departments or physicians
  • Direct contact for external and internal customer inquiries
  • Maintaining master data systems
  • Entering complaints and followup investigations using computer systems
  • Organizational tasks in customer service
  • Welcoming and hosting guests

Your profile:

  • Successfully completed medical vocational training (e.g. medical assistant, medical documentation assistant, etc.)
  • Experience in telephone or customer service is desirable
  • Excellent MS Office skills
  • Excellent written and spoken German skills
  • Strong communication skills and customer service orientation
  • Precise work style and high reliability
  • Enjoy working in a team and interacting with customers
  • Willingness to work flexible hours

Your opportunity:

  • Targeted and systematic training
  • Integration into an openminded

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