Employee (m/f/d) in customer service for 40 hours/week - Rockingham, GA, United States - Skyline Solutions
Description
More than just a laboratory.With excellent professionals, dedicated employees, and state-of-the-art technology, MVZ Labor Dr. Reising-Ackermann & Kollegen GbR sets standards in laboratory medicine, microbiology, and hygiene.
Since its founding in 1990, our laboratories have developed into a powerful and modern company. Today, more than 300 employees work at nine locations in Saxony.
As part of the Limbach Group, the largest physician-led laboratory group in Germany, we are part of a nationwide laboratory network with specialists and interdisciplinary teams.
We are currently seeking a full-time (40 hours/week) Customer Service Representative for our Leipzig location.Your responsibilities:
- Answering calls in the service center
- Forwarding calls to departments or physicians
- Direct contact for external and internal customer inquiries
- Maintaining master data systems
- Entering complaints and followup investigations using computer systems
- Organizational tasks in customer service
- Welcoming and hosting guests
Your profile:
- Successfully completed medical vocational training (e.g. medical assistant, medical documentation assistant, etc.)
- Experience in telephone or customer service is desirable
- Excellent MS Office skills
- Excellent written and spoken German skills
- Strong communication skills and customer service orientation
- Precise work style and high reliability
- Enjoy working in a team and interacting with customers
- Willingness to work flexible hours
Your opportunity:
- Targeted and systematic training
- Integration into an openminded
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