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    Manager, Support Account Management - Phoenix, AZ, United States - Lumen

    Lumen
    Lumen Phoenix, AZ, United States

    1 week ago

    Lumen background
    Description
    We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. Lumen's commitment to workplace inclusion and employee support shines bright.

    We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.

    Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

    The Inside Channel Manager II manages an assigned base of indirect sales partners along with the Channel Manager to generate revenue by executing channel programs.

    This position is a work from home position within any major city in the United States.
    Develop and implement opportunities to cross-sell and up-sell accounts to increase overall total partner & end customer business with the company
    Create partner/account plans and strategies to win new business from existing customers
    Systematic focus on new partners and new logo customer sales
    during the sales processDevelop sales in designated partner/account base by working with partners to identify new sales opportunities
    Bachelor's Degree or equivalent experience.
    ~Strong communication (oral and written), interpersonal, communication, customer service, account relationship, negotiating and teamwork skills. Proficiency with MS Office (Excel, PowerPoint, Word).
    ~ Familiarity with Outlook, Web Meeting, Q Central.
    ~ Intermediate understanding of company financial measures. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
    It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. This information reflects the anticipated base salary range for this position based on current national data. This position is eligible for either short-term incentives or sales compensation. To learn more about our bonus structure, you can view additional information here.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.


    Note:
    For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
    Application Deadline
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