Office Technician - Sacramento County, CA, United States - Department of Consumer Affairs

Department of Consumer Affairs
Department of Consumer Affairs
Verified Company
Sacramento County, CA, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Under the general direction of the Dental Board of California (Board) Complaint and Compliance Unit (CCU) Staff Services Manager I (SSM I), the Office Technician (Typing; OT) provides clerical and technical support to CCU.

The OT (T) is responsible for reviewing, processing, and tracking incoming complaints.


In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.

Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.


CalCareers Exams:
Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the
Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • OFFICE TECHNICIAN (TYPING)
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC428273
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Position #(s):


XXX
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Working Title:


Complaint Technician

Classification:


  • OFFICE TECHNICIAN (TYPING)
$3, $4,518.00 A

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# of Positions:


  • Multiple
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Work Location:


  • Sacramento County
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Telework:


  • In Office
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Job Type:


  • Permanent, Full Time
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Facility:


  • Dental Board of California
  • Department Information


The Dental Board of California licenses and regulates over 100,000 licensees; consisting of dentists (DDS), registered dental assistants (RDA), and registered dental assistants in extended functions (RDAEF).

In addition, the Board has the responsibility for setting the duties and functions of unlicensed dental assistants. The Board's highest priority is the protection of the public when exercising its licensing, regulatory, and disciplinary functions.

The primary methods by which the Board achieves this goal are:

issuing licenses to eligible applicants; investigating complaints against licensees and disciplining licensees for violations of the Dental Practice Act; monitoring licensees whose licenses have been placed on probation; and managing the Diversion Program for licensees whose practice may be impaired due to abuse of dangerous drugs or alcohol.

Consumer protection is at the forefront of the decisions we make day to day and year to year.

You will work among a knowledgeable workforce dedicated to:

Accountability, Communication, Diversity, Employees, Integrity, Leadership, Service, and Transparency while fostering an environment of collaboration, continuous learning, and creativity/innovation.


The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.

DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts.

DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the website.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
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Criminal Offender Record Information (CORI):Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with DCA CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Application Instructions

Final Filing Date: 5/2/2024

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Who May Apply
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