Manager-ta Operations - Bethesda, United States - Marriott International, Inc

Marriott International, Inc

Verified Company

Bethesda, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Number

Job Category Human Resources

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Business Context

The Global Talent Acquisition team is responsible for effectively delivering tools, technology, and innovative approaches to help drive compliance and continuously improve recruiting processes, services and performance.

This role supports the COE's efforts to monitor and optimize the use of existing processes and tools and ensure compliance with policies and procedures.

Job Summary

As a member of the Talent Acquisition Center of Expertise (COE), the Manager will work closely with the Director and other members of the TA COE to evaluate the current use of talent acquisition processes and tools, analyze metrics and qualitative data to monitor performance and compliance, and support the implementation of process improvements.

This position also supports the development and launch of new programs and technology to meet the organization's talent acquisition needs.

Expected Contributions

Monitor and drive continuous process improvement in all aspects of the recruitment process and the usage of Marriott supported TA systems across the enterprise.
Evaluate the use and business impact of existing talent acquisition processes, tools and programs by reviewing and analyzing metrics, customer satisfaction and other data points. Identify trends based on quantitative and qualitative data to determine improvement areas, provide follow up for issue resolution and/or appropriate communication to the businesses, and make recommendations on process changes as needed.
Monitor compliance with talent acquisition processes and policies, and the use of talent acquisition systems and programs to ensure their optimization.
Support the development, updating and communication of talent acquisition policies and standards, in response to changing regulations and/or internal business requirements.
Review RPO performance with recruiting processes, including performance against service level agreements, adherence to selection strategy, compliance with background check requirements, among other areas.
Support the design, development and launch of automated onboarding tools to the US market and MIHQ.
Manage and update as needed the talent acquisition information posted on Marriott's intranet.
Serve as a key member of the Core Testing Cadre, responsible for performing user acceptance testing of technology enhancements, releases, and new implementations.

EDUCATION

Bachelor's degree (Business, Human Resources Management or other related field) required; Master's degree a plus

EXPERIENCE & KNOWLEDGE

Minimum of 2 years of experience in HRrelated or business consulting role (e.g., talent acquisition, recruitment, HR data analytics, HR consulting, change management).
Demonstrated technology skills in MSWord, PowerPoint, Excel and Project.
Current with HR and business trends and best practices.
Experience providing solutions to or consulting with a global, multigenerational audience.
Experience with talent management and onboarding systems (e.g., Oracle Recruiting Cloud) a plus.
Hospitality industry experience a plus, not required.

SKILLS & ATTRIBUTES

Excellent written and verbal communication skills; strong presentation development and delivery skills.
Demonstrated experience interacting effectively as a team member of consultant with all levels of associates.
Skill in prioritizing work tasks in accordance with goals and to make effective use of time in an environment with multiple deadlines and goals.
Ability to perform independently with limited supervision.
Experience in planning and coordinating small to midsized projects.
Strong analytical skills; can quickly analyze situations and clearly articulate what needs to be done.
Ability to develop and maintain effective relationships with a broad group of stakeholders.
Collaborates, addresses conflict and resolves issues in a timely and effective manner.
Demonstrates a high degree of integrity in dealing with sensitive information.
Maintains a positive attitude and professional demeanor even when faced with conflict or change of direction.
Analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data. Flexible and adaptable to change.
Actively seeks learning; enhances personal, professional and business growth through new learning and experiences.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under