- Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test
- Must provide valid employment documents
- Must have reliable transportation to report to work on time and maintain good attendance
- Must be able to walk, sit, stand, bend, or kneel throughout shift. Must be able to lift 25-50lbs.
- Customer service: includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors
- Maintain a positive "can-do" attitude
- Ability to follow verbal and written instruction with attention to details
- Self-motivated, able to work with/without supervision
- Communicate politely & professionally with customers, co-workers & supervisors
- Potential for "on-call" for fill-in shifts; could require evenings, overnights or weekends for emergencies
- Willing to travel to other Mansions Senior Living Communities for emergencies or fill-in shifts
- Experience driving passenger commercial vehicles is preferred. CDL is not required.
- Must possess current Driver's License, acceptable driving record & current personal auto insurance
- Sales or Customer Service experience in Apartments Leasing, Hotel/Hospitality or Senior Living Community. Additional certifications or training in Senior Living are a plus
- Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.
- Must be able to complete assigned tasks in allowed days/time
- Must have attention to detail
- Answer phones, greet customers and assist with their needs, filing, make copies, etc.
- Goal to answer phone by 3rd ring, "Good morning (afternoon, evening) Mansions at (property name), this is (your first name), how may I assist you?"
- Greet EVERYONE with kind words, a smile, and eye contact, "Welcome to the Mansions" or "Welcome back home"
- Dress code – Business casual, name badge required, jeans (clean, no holes or frays, not too tight or loose), tennis shoes or other close toed shoes
- Must be able to adequately use computers for email communications, writing letters, input prospect & resident data, input & update service requests, document incidents, etc.
- Keep current knowledge of Community pricing, availability, specials, advertisements & that of competitors.
- Support overall marketing techniques and offer suggestions that can help in the promotion, advertising, and marketing of communities
- Schedule & give tours with prospects for the intent of leasing at the community. Maintain follow-up.
- Greet visitors and determine if our community meets the needs of the prospective client
- Ability to convert phone calls with inquiring prospects into on-site tours & effectively close the sale, maintaining an acceptable closing ratio
- Keep track of all leasing paperwork including the application, leasing agreements, employment and criminal background reports and lease move-in packets
- Make sure leasing brochures & welcome packets are stocked and ready for the next shift
- Schedule transportation for residents on corresponding days
- Assist with resident activities as needed
- Pick up resident trash nightly, post notices/flyers, assist with dining linens
- Light cleaning of office, breakroom, lobby, and other common areas as needed
- Maintain a clean & orderly work space
- Orders supplies as needed, verifies items needed on the 1st & 15th of each month.
- Other miscellaneous duties as assigned
- Full time
- Part time
- PRN
- Hourly, non-exempt from overtime
- Eligible for Vacation/Sick Leave after 90days
- Employer matched retirement
- Health Insurance options if full-time employment is maintained, (40hrs per week)
-
Front Desk
2 weeks ago
Mansions Management Company Decatur, United StatesJob Description · Job DescriptionFRONT DESK - DAY SHIFTFront Desk personnel are an upfront and hands-on representative of Mansions Senior Living Communities. They are generally the first point of contact for customers & prospective residents and have extensive daily interaction w ...
-
Front Desk Associate
1 week ago
QC Kinetix Atlanta, United States_**Front Desk Coordinator**_ · QC Kinetix is a concierge non-surgical regenerative medicine practice growing across the country. Our goal is to help patients with arthritis, sports related injuries, and chronic joint pain without the use of surgery, steroids, or pain medications. ...
-
Front Desk Agent
1 week ago
HomeTowne Studios & Suites by Red Roof Atlanta, United States**We are seeking a Front Desk Agent to join our Team with a starting Wage up to $14.00 per hour** · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel e ...
-
Front Desk Manager
1 week ago
Holiday Inn Express Atlanta, United StatesThe main responsibility of a hotel front desk manager is to check guests in and out. They verify guests' registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Once they have gone throug ...
-
Front Desk Agent
1 day ago
Hampton Inn & Stes Midtown Atlanta Atlanta, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 day ago
AC Buckhead Phipps Plaza Atlanta, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 day ago
FORTH Atlanta Atlanta, United StatesJoin the team redefining luxury hospitality in Atlanta. Join FORTH. · You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep ...
-
Front Desk Coordinator
1 week ago
Reflections Lifestyle Center The Colony, United States**Job Summary** · **Key Responsibilities**: · - Serve as the first point of contact for clients and visitors, ensuring a warm and professional welcome. · - Manage client interactions with empathy and discretion, providing support and guidance as needed. · - Coordinate with clinic ...
-
Front Desk
2 weeks ago
Deer Park Resort North Woodstock, United StatesDeer Park Resort is looking to hire one full-time front desk employee. Duties include but not limited to: answering incoming calls, assisting owners and guests with information, making reservations and light cleaning of the Recreation Center. Applicant must be able to work nights ...
-
Front Desk/dental Assistant
1 week ago
Sandy Springs Endodontics Atlanta, United StatesPrivately-owned, one doctor Endodontics practice in Sandy Springs is seeking an experienced dental assistant with phenomenal front desk skills. Sandy Springs Endodontics specializes in delivering outstanding, state-of-the-art patient care in a positive, collaborative atmosphere. ...
-
Front Desk Agent
1 day ago
Hyatt Place Alpharetta Alpharetta, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk
3 weeks ago
Cricket Campers, Inc Decatur, United StatesJob Description · Job DescriptionFront deak - receptionist · house - 9:00 am - 5:00 pm; Monday through Friday · Duties: · Answer telephone; greet customers; receive and send emails; other duties as assigned. · ...
-
Front Desk Receptionist
2 weeks ago
Aledade Smyrna, United States**Location**:Kirk Family Practice · **Position**:Front Desk Receptionist · **Responsibilities**: · - Check in/out patients quickly and accurately · - Complete insurance verification · - Verify patient demographic information at the time of scheduling appointment and upon check-in ...
-
Front Desk Clerk
2 weeks ago
Quality Inn Acworth, United StatesWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...
-
Front Desk Receptionist/customer Service
2 weeks ago
Drybar Midtown, Buckhead & Alpharetta Atlanta, United StatesAt Drybar, our philosophy is simple: focus on one thing and be the best at it. For us that's blowouts. Our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. · **Sales A ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Decatur, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Coordinator
3 weeks ago
Alcanza Clinical Research Decatur, United StatesFront Desk Coordinator · Department: Operations · Employment Type: Full Time · Location: Accel Research Sites - Decatur, GA · Reporting To: Adrienne Hilliard · Description · Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, ...
-
Front Desk Coordinator
2 weeks ago
Independence Health & Therapy Woodstock, United States**ABOUT INDEPENDENCE HEALTH & THERAPY** Independence Health & Therapy is the most dedicated, involved, creative, aware, and responsive family health and wellness group that no one has ever heard of. We aren't afraid of the hard stuff. Our culture is based on putting in the extra ...
-
Front Desk Agent
2 weeks ago
Marriott International, Inc Lenox Square Finance, United StatesAdditional Information Open Availability Required · Job Number · Job Category Rooms & Guest Services Operations · Location Residence Inn Atlanta Buckhead, 2960 Piedmont Road NE, Atlanta, Georgia, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? ...
-
Front Desk Supervisor
2 weeks ago
Hyatt Regency Atlanta Perimeter at Villa Christina Atlanta, United States· The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure the prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of gue ...
Front Desk - Decatur, United States - Mansions Management Company
Description
Job Description
Job DescriptionFRONT DESK - EVENING/NIGHT SHIFTFront Desk personnel are an upfront and hands-on representative of Mansions Senior Living Communities. They are generally the first point of contact for customers & prospective residents and have extensive daily interaction with customers and the public on the company's behalf. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain safety procedures at all times.
Must have excellent customer service & communication skills.
JOB REQUIREMENTS:
ESSENTIAL JOB DUTIES: (including but not limited to)
SCHEDULE
COMPENSATION and BENEFITS
It's always a great day at The Mansions.