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    Damage Field Investigator - Denver, United States - Project Resources Group

    Project Resources Group
    Project Resources Group Denver, United States

    3 weeks ago

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    Description


    Project Resources Group (PRG) is a rapidly growing company with Corporate Headquarters in Greenwood Village, CO, and operations in over 40 states around the country.

    With over two decades of experience, we have become a leader committed to supporting our customers to reach their business goals in the telecommunication, gas, and utility industries.

    We are looking for an outside plant expert for our Damage Field Investigator role in the area.

    Is that you? This may be the perfect fit if you are self-motivated, organized, and comfortable with an On-Call schedule.

    On a typical day, you will be responsible for the following tasks
    On-site investigation of underground and aerial cable plant damages
    Learning, understanding, and being able to utilize State Dig Laws and Statutes, excavator requirements, NESC standards
    Develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel
    Develop a solid working relationship with the clients locate company and exchange investigation information
    Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
    Professionally photograph and process the damaged scene to accurately portray and determine liability.
    Work with the client and contractors to obtain and write up job repair costs from the damage.
    Compile all investigation material and email it to the local handling office.
    Assist Claims Recovery team post-investigation
    Develop and maintain monthly market reporting and lead meetings with clients to review
    Be available at all times as necessary to field damage calls and respond across the market.
    Maintain a working knowledge of the entire PRG claims process
    You should possess the following skills and abilities to be successful in this role
    Reliable and presentable personal vehicle with valid drivers license and current insurance; min BI/PD 100/300/100
    Must possess strong customer service skills in written and verbal communications
    Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
    Investigation experience
    Knowledge of the cable industry and/or utility locate industry
    Move to the front of the line if you have telephone industry experience, including equipment and job costing
    Flexible work schedule
    Law enforcement and/or prior investigator a plus
    Claims background also plus
    PRG offers the following perks and compensation:
    $48K-$52K/yr
    Mileage reimbursement for vehicle use

    Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.

    Company-paid Short-term Disability benefits after one year of service.

    401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.

    Supplemental Life Insurance is offered for you and your dependents.
    ClassPass shared cost membership is offered to each employee.
    Paid time off, holiday pay, and a floating holiday so you can enjoy time with your friends and family.
    Project Resources Group is an equal-opportunity employer.

    We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    Reasonable accommodations may enable individuals with disabilities to perform essential functions.

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