Jobs
>
Commerce

    Bilingual Patient Service Center Representative - Commerce, United States - Medlink Georgia

    Medlink Georgia
    Medlink Georgia Commerce, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)

    • Answers all telephone calls promptly in a polite and professional manner
    • Schedules appointments for patients and/or routes inquiries and calls as necessary
    • Schedules new patient and follow-up
    • Captures and enters accurate patient demographic information into Athena
    • Reviews appointment information; date, time, location and provider name with patient
    • Reminds patient of MedLink's no call/no show policy when scheduling appointments
    • Verifies insurance including MCD/MCR and prepares third party insurance forms
    • Maintains accurate and confidential patient records following HIPPA guidelines and regulations
    • Answers questions and offers other information, as requested, to provide patient centered service and a positive impression of our organization
    • Acts as a liaison for the patient and the Patient Service Center
    • Directs calls to other departments and health centers as needed
    • Uses sound judgement in handling calls
    • Knowledge of when to escalate calls Patient Service Center Supervisor
    • Immediately reports issues of complaints and/or irate patients to Patient Service Center Supervisor
    • Makes reminder calls for appointments as requested
    • Makes calls to reschedule appointments when necessary
    • Provides assistance to other front line staff, including medical secretaries, medical assistants, providers, et al. as needed
    • Prepares paperwork and clerical duties as necessary for the upkeep of patient records, insurance forms, gathering of statistical information and/or program documentation
    • Works with Chronic Care Management staff to refer patients as needed
    • Makes calls to patients that have no showed an appointment.
    • Reschedules and/or bills patients that have a no show appointment.
    • Makes calls to schedule patients that are due for annual well checks and/or well child visits.
    • Participate in team and staff meetings as required or requested
    • Other duties as assigned

    EDUCATION and/or EXPERIENCE__________________________________________________

    • Preferred graduation from an approved MOA program or technical school business program and one year experience OR high school diploma (or equivalency) AND a minimum of one year related secretarial experience in the health care field or high school diploma (or equivalency) with three years general secretarial experience.
    • Strong verbal and written communication skills
    • Extremely dedicated in providing outstanding customer/patient service
    • Excellent organizational skills and attention to detail
    Job Posted by ApplicantPro
  • Mynt Dental

    Dental Call Center Representative

    2 weeks ago

    Mynt Dental Franklin Park, United States

    Make a Difference in Smiles Join Our Thriving Dental Call Center · - **Are you passionate about exceptional customer service?**: · - **Do you enjoy helping people feel confident and healthy?**: · - **Are you organized, detail-oriented, and a strong communicator?** · If you answer ...

  • Mynt Dental

    Dental Call Center Representative

    13 hours ago

    Mynt Dental Franklin Park, United States

    Make a Difference in Smiles Join Our Thriving Dental Call Center · - **Are you passionate about exceptional customer service?**: · - **Do you enjoy helping people feel confident and healthy?**: · - **Are you organized, detail-oriented, and a strong communicator?** · If you answer ...

  • Northeast Georgia Health System

    Patient Contact Center Representative

    3 days ago

    Northeast Georgia Health System Oakwood, United States

    Job Category: · Administrative & Clerical · Work Shift/Schedule: · Varies · Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. · About the Role: · - Posting Details · - Job Summary- This position is responsible for answering inco ...

  • CornerStone Staffing

    Call Center Representative

    1 week ago

    CornerStone Staffing Winterville, United States

    Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of. Job Duties: Collec Call Center, Representative, ...

  • Aucera

    Call Center Representative

    5 days ago

    Aucera Athens, United States

    Shift: Part-Time or Full - Time · Pay: After training, our top agents make an average of $11-$15 an hour · At Aucera your career growth is a priority. · As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working At Aucera, ...

  • AtWork Group

    Call Center Representative

    2 weeks ago

    AtWork Group Dacula, United States

    We re searching for candidates who are great with people to join our team for customer service and call center representative roles. Is being on the phone your comfort zone? Do you pride yourself on being able to resolve any tough conversations and represent a company s customer ...

  • CornerStone Staffing

    Call Center Representative

    1 week ago

    CornerStone Staffing Winterville, United States

    Job Title: Call Center Representative · Location: Winterville, NC · Pay: $15.00/hourly · *June 12th Start Date* · Job Summary: · Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor awar ...

  • AtWork Group

    Call Center Representative

    1 week ago

    AtWork Group Dacula, United States

    We re searching for candidates who are great with people to join our team for customer service and call center representative roles. Is being on the phone your comfort zone? Do you pride yourself on being able to resolve any tough conversations and represent a company s customer ...

  • ULINE

    Call Center Representative

    4 hours ago

    ULINE Braselton, United States

    Customer Service Representative - Bilingual · Pay from $23 to $28 per hour - That's up to $58,000 - $70,000 per year with bonuses · Georgia Branch · 705 Braselton Industrial Blvd, Braselton, GA 30517 · Named "Large Business of the Year" by Jackson County, Georgia's chamber of com ...

  • ULINE

    Call Center Representative

    4 hours ago

    ULINE Braselton, United States

    Customer Service Representative · Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses · Georgia Branch · 705 Braselton Industrial Blvd, Braselton, GA 30517 · Named "Large Business of the Year" by Jackson County, Georgia's chamber of commerce · Cust ...

  • CornerStone Staffing

    Call Center Representative

    1 week ago

    CornerStone Staffing Winterville, United States TempToFT

    Job Title: Call Center Representative · Location : Winterville, NC · Pay: $15.00/hourly · *June 12th Start Date* · Job Summary: · Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervi ...

  • ProCare Rx

    Call Center Representative

    3 weeks ago

    ProCare Rx Gainesville, United States

    SHIFT: 11am - 8pm, Monday - Friday, · SALARY: $15 - $16 hourly · The Patient Services Representative (PSR) is responsible for inbound and outbound calls/emails/text for a variety of activities related to patient's enrollment and refills for Mail Order programs. The PSR will ver ...

  • CornerStone Staffing

    Call Center Representative

    1 week ago

    CornerStone Staffing Winterville, United States

    Job Description · Job DescriptionJob Title: Call Center Representative · Location: Winterville, NC · Pay: $15.00/hourly · *June 12th Start Date* · Job Summary: · Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections ...

  • Uline

    ULINE- Call Center Representative

    2 weeks ago

    Uline Braselton, United States

    · Customer Service Representative · Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses · Georgia Branch · 705 Braselton Industrial Blvd, Braselton, GA 30517 · Named Large Business of the Year by Jackson County, Georgias chamber of commerce · ...

  • Uline

    ULINE- Call Center Representative

    1 week ago

    Uline Braselton, United States

    · Customer Service Representative - Bilingual · Pay from $23 to $28 per hour - That's up to $58,000 - $70,000 per year with bonuses · Georgia Branch · 705 Braselton Industrial Blvd, Braselton, GA 30517 · Named Large Business of the Year by Jackson County, Georgias chamber of ...

  • AtWork Personnel North Gwinnett

    Remote Call Center Representative

    1 week ago

    AtWork Personnel North Gwinnett Dacula, United States

    Job Description · Job DescriptionAtWork North Gwinnett is looking for Remote Call Center Representatives for temporary assignments. Are you looking for a side hustle? This could be the hustle for you This is not a consistent or full time assignment. If you're interested in being ...

  • Northeast Georgia Health System, Inc

    Patient Contact Center Representative

    3 days ago

    Northeast Georgia Health System, Inc San Francisco, United States Permanent

    Job Category: · Administrative & Clerical Work Shift/Schedule: · VariesNortheast Georgia Health System is rooted in a foundation of improving the health of our communities. · About the Role: · Posting Details · Job Summary · This position is responsible for answering incoming an ...

  • Medlink Georgia

    patient service center representative

    3 weeks ago

    Medlink Georgia Colbert, GA , USA, United States

    ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following) · Answers all telephone calls promptly in a polite and professional manner · Schedules appointments for patients and/or routes inquiries and calls as necessary · Schedules new patient and follo ...

  • Northeast Georgia Health System Inc

    Patient Contact Center Representative

    2 days ago

    Northeast Georgia Health System Inc Oakwood, United States

    Job Category: · Administrative & Clerical · Work Shift/Schedule: · Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. · About the Role: · Posting Details · Job Summary · This position is responsible for answering inc ...

  • Aucera

    Call Center Sales Representative

    4 days ago

    Aucera Athens, United States

    Job Description · Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success. · At Aucera we look for indiv ...