Operations Manager - Santa Monica, United States - Haus of Portraiture

Haus of Portraiture

Verified Company

Santa Monica, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Want to be a part of something PHENOMENAL?

Haus of Portraiture is looking for a MOTIVATED LEADER We provide heirloom portraiture for families, and give them an amazing experience.

We have also donated to hundreds of charities in the last 9 years

Located in Santa Monica, CA we are growing and are seeking 1 BRIGHT CANDIDATE who is looking for a long-term position.

What is in it for you?
Full-time exempt work week, including weekends.

$90,000 salary + BONUS on outcomes/targets

2 weeks paid vacation

401K plan

Health Benefits

Position - Portrait Studio Manager

Reporting to the Owner, you will be responsible for monitoring our growing studio's operations and managing the staff's performance and duties.

The Studio Manager will ensure that the studio operations maintain maximum productivity and efficiency to provide high-level customer service and improve company profits.

You Are

A reliable TEAM player and have the ability to work autonomously while dealing efficiently and thoroughly with the full service process.

Quick to initiate SOLUTIONS, you'll thrive in a business that has real, unique value to offer its customers.

Responsibilities
Inspire and MOTIVATE your team

Offer 5 STAR customer service for our clients

Assisting in the administration, sales and customer relations & day-to-day running of the studio

Meeting company STANDARDS and achieving weekly & monthly TARGETS

Ensuring photographers and art directors run ON SCHEDULE

Before and after-sales care

COMMUNICATING staff policies

Maintaining weekly REPORTS for forecasting, customer service, art directors

Verifying and matching daily transactions

Staying within COGS

Ensuring studio stock inventory is maintained

Hire, train and onboard new team members

Running payroll, commissions, and monitoring staff time tracking

Maintaining calendars for employee hours and the studio schedule

Holding daily customer service MEETINGS and weekly meetings with all staff

Maintain leads list

Manage Accounts Receivable and Accounts Payable

Responsible for OH&S

Requirements:

We are looking for a well-presented, motivated, and TARGET-DRIVEN individual, you are a natural leader who is able to thrive on maximizing the potential of your team of Photographers, Art Directors & Client Concierge.

As well as being able to recognize the NEEDS OF CUSTOMERS, you'll be adept at providing a high-level of customer service and are a great communicator.

Qualifications
A confident, engaging and POSITIVE PERSONALITY is vital

Experience in management and LEADERSHIP is essential

SALES experience is desirable

Loves organization & details

Please note that check-ins are a criteria and not negotiable

Keap (InfusionSoft), Acuity, Microsoft Office Suite, Google Suite, Quickbooks knowledge a plus

To be considered you must include a cover letter, resume and quote position title/location.

Keywords:
studio manager, photography studio manager, photography, sales, assistant general manager, general manager

Pay:
$85, $90,000.00 per year

Benefits: